2ndLine IT Support (Security Solutions) Bollington £24,000 - £28,000 + Internal Training + Company Benefits + Progression Are you an experienced IT Support Technician looking for the opportunity to progress your career within a highly regarded, security solutions company? Do you … be dealing with tickets, dealing with customer requests and helping their problems. This role would suit someone with experience in IT support, 2ndline it support and looking to progress their career with a highly reputable Solutions company. The Role: * Providing technical support … situations. * Working incidents, problems, and requests to complete several open tasks at any one time. * Simple admin work and ticket work from 1st to 2nd line. The Person: * Experienced in providing First and SecondLine IT support * Effectively liaise to build on existing, and create more »
IT Service Desk - 2ndLineSupport Analyst Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point … incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLineSupport Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT … Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely more »
Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast … paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLineSupport Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues … need to do their roles to achieve our business objectives. We are looking for customer focussed people to join our IT department to support our colleagues both hands on in the office and remotely across the UK. This role would suit someone looking for their next role in more »
2ndLineSupport Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2ndLineSupport Engineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and … collaborating with the team. To conduct site inspections and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To give customers excellent customer more »
