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1st / 2nd Line Support Analyst

Edinburgh, Midlothian -
Harvey Nash plc
Your role will be to log incoming calls and deal with the customers software problems in line with customer SLA's and internal KPI's... You will have strong technical background with a passion for IT, ideally coming from an HND/HNC in IT or Technical Support or with equivalent...
Salary: £17000 per annum
Posted: 6 days ago