Birmingham, Coleshill, Warwickshire, United Kingdom
VIQU Limited
2ndLineSupport Engineer – Coleshill (West Midlands) £25,000 - £32,000 We’re partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2ndline team due to growth and further investment. The … successful 2ndline engineer will join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2ndlinesupport engineer you will be troubleshooting issues with a wide range of customers – this will involve being in … to be confident with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Experience required for the 2ndLine Engineer: Proven experience in a Technical Support Analyst role or similar Strong communication skills. Experience with project work. Strong more »
1st/2ndLineSupport Engineer Inside IR35 Warwick Based (On-Site) 6 Months Key Responsibilities: Responding to and resolving 1st and 2ndlinesupport queries and incidents within agreed SLAs Providing technical assistance and guidance to end-users regarding … Microsoft 365 applications and services Troubleshooting hardware, software, and network issues, escalating where necessary Documenting support … processes, procedures, and resolutions Collaborating with other IT teams to ensure effective problem resolution and service delivery Requirements: Proven experience in providing 1st and 2ndline technical support Strong knowledge of Microsoft 365 applications and services, including but not limited to Exchange Online, SharePoint Online more »
Birmingham, Coleshill, Warwickshire, United Kingdom
VIQU Limited
SecondLineSupport Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful SecondLineSupport Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the SecondLineSupport Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support … to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the SecondLineSupport Engineer (MSP): Essential experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2ndlinemore »
