Attention: Passionate 1st/2ndLineSupport Engineer Wanted! Elevate your career in the dynamic world of IT Support! We're on the lookout for a driven 1st/2ndLineSupport Engineer to thrive in our fast … paced environment. Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 1st/2ndLineSupport Engineer: Assist technical support requests within the team Meet and exceed SLAs Ensure good communication with both customers and … staff Keep the IT Documentation up to date Manage multiple tickets Skills Required for the 1st/2ndLineSupport Engineer: Experience working with Microsoft technologies (incl. AD, Windows Server, 365) Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) 1st/2ndmore »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st - 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … linesupport, support technician, technical support engineer. First linesupport, secondline support. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. more »
The Role: 2 nd LineSupport The Hours: Monday- Friday 09:00 17:00 (Work form home flexible and office) Location: Crawley Salary … My client is looking for a dynamic and innovative candidate to join our rapidly growing company based in Crawley. They are looking for a 2ndLineSupport Specialist to enhance the operational capabilities of our support team with telecoms. Job role Provide second … line technical support to the Support team as well as customers via phone, email, and other channels, ensuring high quality service and support for more complex issues. Troubleshoot and resolve advanced technical problems with telecommunications products and services, including internet connectivity, VOIP more »
with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2ndLineSupport Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2ndLineSupport Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of more »
Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware Reset user sessions Provide remote IT assistance to customers, guiding them through problem-solving steps and resolutions Collaborate with … IT Support Team to escalate support tickets effectively Install and configure software applications Desktop support – checking Office 365 account information, printing issues, etc Accurate record maintenance, ensuring documentation, resolution, follow up and other details are upkept Participate in IT projects and initiatives, including system … as a whole Experience in managing more complex installations and support scenarios is beneficial but not essential Person Specification 1st and or 2ndlinesupport experience Possess an achievement-based personality and a “make things happen” attitude. Proven customer service experience with excellent more »
