3 of 3 2nd Line Support Jobs in the South West

IT SUPPORT ENGINEER (1ST/2ND LINE) PERMANENT PORTISHEAD - HYBRID ROTATIONAL SHIFTS UP TO £30K PER ANNUM An IT Support Engineer (1st/2nd Line) is required for a leading technology provider specialising in managed IT services, cybersecurity, and infrastructure solutions for organisations ranging from SMEs to global enterprises. This … is a hands-on support role ideal for individuals with a strong technical foundation and a passion for problem-solving in fast-paced IT environments. You will be responsible for maintaining and supporting IT infrastructure including servers, networks, and core systems-to ensure reliable day-to-day operations. Requirements: Willing to work in Nights (Rotational Shifts) Previous experience … in a Level 1/2 support role. Strong proficiency in troubleshooting hardware and software issues. Knowledge of ITIL framework and service management best practices Desirable skills (not essential): MCP or CCNA certifications. VMware or Hyper-V certification. Cloud accreditation (Azure/AWS). Join us and hit the ground running! Interview s happening soon. Apply now or More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely … supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role will be varied and interesting and will include: Acting as a key component to the service desk as More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent … alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with … are seeking include: Windows Desktop and Server operating systems experience Microsoft 365 administration experience Office Desktop software experience Anti-Virus troubleshooting experience Desktop, Laptop & Printer troubleshooting experience Broadband line diagnosis operational understanding Networking and Wi-Fi Operational understanding Mac/Linux operational understanding Operational knowledge of Active Directory A problem solver It would be lovely if you have More ❯