3rdLineEngineer (Network) Fully remote: Data centre in Havant, Hampshire Salary: £40,000 - £50,000 + company benefits Our client is looking for a technical 3rdline network engineer to join their team. This will be a fully remote … HLD, LLDs Overarching knowledge of private cloud architecture Experienced in managing an IP network Deliver technology design and implementation including future forecasting requirements Provide 3rdLine technical support, carrying out diagnostic routines and processes to correct complex issues and problems Interviews will take place on MS Teams. more »
3rdLine support Engineer | Ringwood | £45,000 + Great benefits Your new company Join a thriving and expanding IT company that offers a variety of cutting-edge solutions to a diverse range of clients. As a 3rdlineengineer, you … be part of a dynamic and supportive team that delivers exceptional service and value to customers. Your new role The Level 3 Support Engineer will be responsible for: Providing expert technical support to resolve complex IT issues for clients contacting the support desk. Analysing, troubleshooting, and diagnosing escalated … resolved in a timely fashion and customer down-time is minimised. Collaborating closely with Level 1 and Level 2 support teams to stream-line issue escalation processes and enhance overall service delivery. Designing, implementing, and maintaining advanced infrastructure solutions tailored to meet client’s specific needs. Conducting in more »
Southampton, Hampshire, Totton, United Kingdom Hybrid / WFH Options
In Technology Group
Role: 3rdLineEngineer Location: Southampton Salary: £40,000 - £50,000 We have a FANTASTIC new role in Southampton for an experienced 3rdLine IT Engineer. This client has a focus on cloud technologies and providing support to some of the biggest … BH) Progression Opportunities (Projects, Tech Consultant or Leadership) Stocks & Shares Equity Scheme 10% Pension Contribution Socials Events & Networking Events Key Skills: MSP Experience (Crucial) 3rdLine Support Experience Strong Cloud Technology Experience Strong Networking Ability If you are interested in this role, please click APPLY NOW or more »
2nd/3rdLine Support Engineer Our client is looking for a 2nd/3rdLine Support Engineer to join the team in Basingstoke on a hybrid basis on an initial 6 month contract. Key Responsibilities: Provide 2nd/3rdline technical support for Citrix and VMware environments, including XenApp, XenDesktop, XenServer, VMware vSphere, and VMware Horizon. Troubleshoot and resolve complex technical issues related to Citrix and VMware platforms, applications, and virtualization infrastructure. Perform proactive monitoring, maintenance, and optimization of Citrix and VMware environments to ensure stability more »
Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 3rdLine IT Service Desk Engineer : Advanced Technical Support : Provide expert-level technical support to address complex issues escalated from lower … tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement more »
Ref Sian (phone number removed) Job Title: 3rdLine Support Engineer Location: Ringwood Salary: £30,000 - £43,000 per annum We are seeking a highly skilled and experienced Level 3 IT Support Engineer to join our rapidly growing team in Ringwood. Reporting to … on-site Managing project documentation and delivering projects on-time and on-budget Requirements: Minimum 2 years' experience as a Level 3 support engineer Experience working on customer site as a field engineer Knowledge of MS Office 365, Active Directory, VPNs, Firewalls, and other technical systems more »
