Technical SupportSpecialist – 2nd/3rdline Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical SupportSpecialist will have the following skills/background ; Essential experience: to navigate and … work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rdline queries effectively to competition. Patient with excellent customer service skills/commercial awareness Excellent Problem more »
Technical SupportSpecialist - 2nd/3rdline Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical SupportSpecialist will have the following skills/background; Essential experience: * Ability to navigate and work efficiently … using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rdline queries effectively to competition. * Patient with excellent customer service skills/commercial awareness * Excellent more »
Technical SupportSpecialist - 2nd/3rdline Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical SupportSpecialist will have the following skills/background; Essential experience: * Ability to navigate and work efficiently … using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rdline queries effectively to competition. * Patient with excellent customer service skills/commercial awareness * Excellent more »
