3rd Line Support Jobs in the North West

17 of 17 3rd Line Support Jobs in the North West

3rd Line IT support Engineer

Liverpool, United Kingdom
Hybrid / WFH Options
Charterhouse Group
freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building … maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a … in our Liverpool office and at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain technical processes, training documentation, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid - 19587 Ref: 19587

Carlisle, Cumbria, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid

Carlisle, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … cyber security. Its a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid

Keswick, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

3rd Line Support Engineer

Bolton, Lancashire, England, United Kingdom
Oscar Technology
3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other … potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

3rd Line Support Engineer

Bolton, Greater Manchester, North West, United Kingdom
Oscar Associates (UK) Limited
3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other … potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

3rd Line Support Engineer

Warrington, England, United Kingdom
JR United Kingdom
Job Title: 3rd Line Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £45,000 DOE About the Role/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rd Line Support Engineer to join their dynamic … team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As a 3rd Line Engineer, you’ll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You’ll also play a More ❯
Posted:

3rd Line Cloud Support Engineer

Manchester, England, United Kingdom
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting … values collaboration, offers flexibility, and invests in your professional development? MSP experience required. You’ll be working with a superb, fast growing Managed Service Provider working alongside their support team as a final escalation point, whilst also being heavily involved in project work. They’re a fantastic business, with exceptional leadership and an organisation that genuinely values their … troubleshoot issues and implement solutions Able to travel to customer sites Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯
Posted:

Technical Support Engineer - 3rd Line

Manchester, England, United Kingdom
First Central Services
We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible for providing exceptional, escalated support for a variety of products … change and improved ways of working. What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rd line level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rd line team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold More ❯
Posted:

Technical Support Engineer - 3rd Line

Manchester, England, United Kingdom
Hybrid / WFH Options
Cl Sh
us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. … you’ll be doing and apply! What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rd line level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rd line team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold More ❯
Posted:

3rd Line Cloud Support Engineer

Warrington, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: 3rd Line Cloud Support Engineer, Warrington, Cheshire Client: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Seeking an exceptional 3rd line support … family-like culture that genuinely values its employees. Experience with Microsoft 365, Azure, Entra ID, Intune - configuring networks, VPNs, security policies. Serve as the final escalation point for support queries and deliver end-to-end projects, such as M365 migrations and Azure network configurations. Interact directly with clients to troubleshoot issues and implement solutions. Willingness to travel to … customer sites. Support customers across the full Microsoft stack. Analyze customer problems and provide suitable solutions within SLA timescales. #J-18808-Ljbffr More ❯
Posted:

3rd Line Cloud Support Engineer

Bolton, England, United Kingdom
JR United Kingdom
Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the … a genuinely valuing organization that offers a family-like culture. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues and implement solutions Able to More ❯
Posted:

3rd Line Support Engineer

Manchester, Harpurhey, United Kingdom
Futures
Job Advert: 3rd Line Support Operator Location: Greater Manchester Salary: £38,000-£40,000 per annum + benefits inc an 18% contributory pension Type: Full-Time Are you an experienced IT professional ready to take your career to the next level? Futures are supporting a key Public Sector client in Manchester as they seek to … appoint a highly skilled 3rd Line Support Operator to join their dedicated team. You’ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the systems that support public safety across Greater Manchester. About the Role As a 3rd Line … and contribute to our knowledge management system. Support risk and continuity processes including disaster recovery planning and business continuity testing. Contribute to IT budgeting and represent third-line operations in projects and planning meetings. Ensure secure handling of data in line with GDPR, internal policies, and national policing standards. What We’re Looking For More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum 18% contributory pension and great b
Posted:

3rd Line Support Engineer

Manchester, Lancashire, England, United Kingdom
Futures Recruitment
Job Advert: 3rd Line Support Operator Location: Greater Manchester Salary: £38,000-£40,000 per annum + benefits inc an 18% contributory pension Type: Full-Time Are you an experienced IT professional ready to take your career to the next level? Futures are supporting a key Public Sector client in Manchester as they seek to … appoint a highly skilled 3rd Line Support Operator to join their dedicated team. You’ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the systems that support public safety across Greater Manchester. About the Role As a 3rd Line … and contribute to our knowledge management system. Support risk and continuity processes including disaster recovery planning and business continuity testing. Contribute to IT budgeting and represent third-line operations in projects and planning meetings. Ensure secure handling of data in line with GDPR, internal policies, and national policing standards. What We’re Looking For More ❯
Employment Type: Full-Time
Salary: £38,000 per annum
Posted:

3rd Line Support Engineer

Manchester, England, United Kingdom
Hybrid / WFH Options
Lorien
3rd Line Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow the team … based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure) when needed. This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong More ❯
Posted:

3rd Line Support Engineer

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Lorien
3rd Line Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow the team … based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure) when needed. This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

3rd Line Support Engineer

Bolton, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rd Line Support Engineer: First point of escalation for … build knowledge across the service desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rd Line Support Engineer 3-5 years experience within a 2nd/3rd Line Support role within a technical support desk or MSP Experience with server environments (Windows) Understanding of virtualisation Understanding of network technologies The successful 3rd Line Support Engineer will be paid a pro-rata'd salary of up to £40,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful referrals. #J-18808-Ljbffr More ❯
Posted:
3rd Line Support
the North West
10th Percentile
£29,500
25th Percentile
£37,500
Median
£40,000
75th Percentile
£43,750