volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, ActiveDirectory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced in installing, updating More ❯
and Asset management. Technical skills and experience of the IT Support Engineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with ActiveDirectory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of Windows 10/11 operating systems (administration and troubleshooting). More ❯
You’ll Bring Experience in IT support (ideally 2nd line or similar). Strong knowledge of Windows OS, networking basics, and remote access tools. Familiarity with Microsoft 365, ActiveDirectory, and SQL. Excellent communication and problem-solving skills. Customer-focused mindset and proactive attitude. Why Join Us Competitive salary and benefits package. Great career development and More ❯
installing, configuring and resolving software issues. Even Better If You Also Have: Previous IT service desk experience. Basic networking knowledge (switches, routers, Wi-Fi, firewalls). Familiarity with ActiveDirectory and Exchange user admin. Experience managing antivirus solutions (e.g., Sophos). Knowledge of backup tools like Veeam or Datto. An understanding of virtualisation and unified comms More ❯
/Expert, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), Microsoft Certified: Azure Administrator/Solutions Architect. Cisco Certified Network Associate (CCNA) or higher Proficiency in ActiveDirectory administration and Microsoft SQL Server management. Strong knowledge of computer networking principles and practices along with experience in network support roles. Demonstrated leadership skills with prior More ❯
/Expert, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), Microsoft Certified: Azure Administrator/Solutions Architect. Cisco Certified Network Associate (CCNA) or higher Proficiency in ActiveDirectory administration and Microsoft SQL Server management. Strong knowledge of computer networking principles and practices along with experience in network support roles. Demonstrated leadership skills with prior More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: 3rd Line Support Engineer Location: Cardiff (Hybrid – 3 days in office) Salary: £35,000 – £40,000 per annum Benefits: Flexible hybrid working, career development, and supportive team culture Our client, a leading IT services provider , is seeking a 3rd More ❯