5 of 5 Active Directory Jobs in Cardiff

Person: 5 years experience in IT infrastructure, systems administration and/or operational IT roles Strong hands-on experience administering MS 365 & Azure Active Directory environments Experienced in managing/integrating business systems and enterprise applications Good understand of cyber security including experience with MS Defender ...

/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. ...

/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. ...

/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. ...

networkingandcloudissues. ProvidetechnicalleadershipduringMajorIncidents,ProblemManagementactivitiesandsecurityevents. Driverootcauseanalysisandensurelessonslearnedareimplemented. Reviewtechnicaldesignsandinfrastructurechangestoensurealignmentwithbestpractice. Handsonmanagementofcomplexticketsandensuringcontinueslearningwithintheteam,demonstratingdisciplinesIdentify>resolve>document>learn. DevelopautomationofTicketresolutionandincidentpreventionmethodologyutilisingthecustomerandtheMSPstoolset. Maintainoversightofplatformhealth,resilience,securitypostureandserviceavailability. Ensuretechnicalstandardsareconsistentlyappliedacrossmanagedcustomerenvironments. AccountableforteamperformanceacrossarangeofbusinessandcustomerKpis InfrastructureManagement Providetechnicalleadershipandgovernanceacross: MicrosoftAzure MicrosoftEntraID MicrosoftIntune WindowsDefenderforEndpoint Microsoft365 WindowsServer ActiveDirectory Virtualisationplatforms Storagetechnologies Backupandrecoveryplatforms Enterprisenetworking Firewallsandsecureconnectivitysolutions Endpointmanagementplatforms RMMsolutions MDMplatforms Monitoringandalertingtechnologies Therolewillalsooverseeinfrastructurepatching,endpointcompliance,securityhardeningandservicecontinuityactivities. Security&Compliance Maintainoversightofsecurityoperationsacrosscustomerenvironments. Ensurevulnerabilitiesareidentified,prioritisedandremediated. Leadsecurityincidentinvestigationsandcoordinateresponses. Monitorsecuritytrendsandemergingthreats. EnsureadherencetotheMSPssecuritystandards,ISOcontrolsandcustomercontractualrequirements. Drivecontinualimprovementinsecuritymonitoring,reportingandoperationalmaturity. Collaboratewithcomplianceandgovernanceteamstosupportauditsandcertifications. Thesuccessfulcandidatewillpossessstrongexperienceinvestigatingandresolvingincidentsacrossnetworks … Customersatisfaction(CSAT) Teamproductivityandutilisation Reductioninagedincidents Knowledgearticleadoption Employeeengagementandretention Knowledge,Skills&ExperienceEssential Leadership ProvenexperienceleadingseniortechnicalteamswithinanMSP,ManagedServiceorEnterpriseITenvironment. Demonstrableexperiencemanagingteamperformanceandoperationalpriorities. Strongstakeholdermanagementandcommunicationskills. Technical Minimum7years'experienceininfrastructure,networkingandsecurityenvironments. StrongexperiencesupportingMicrosoftAzureenvironments. Expertknowledgeof: MicrosoftEntraID MicrosoftIntune WindowsDefender Microsoft365 ActiveDirectory WindowsServer Networkingtechnologies Firewalls EndpointSecurity RMMplatforms MDMtechnologies Experiencewithinfrastructuremonitoring,patchmanagementandautomationtooling. Strongunderstandingofcybersecurityprinciplesandoperationalsecuritypractices. ServiceManagement StrongunderstandingofITSM. StrongworkingknowledgeofITILprinciples. Experiencedeliveringcontinualserviceimprovementinitiatives. Reporting&Analytics Advancedreportingandanalyticalcapability. Abilitytotransformoperationaldataintoactionablebusinessinsights. Experiencepresentingtechnicalinformationtoseniorstakeholdersandcustomers. Knowledge,Skills&ExperienceDesirable MicrosoftAzurecertifications. ITILFoundationorhigher. MicrosoftSecuritycertifications. CISSP ...