provide customer facing 2nd line support providing firewall and server configuration, troubleshooting and infrastructure monitoring and maintenance. You will use Office 365 and ActiveDirectory in your day to day duties display further technical skills with WAN and LAN connectivity and TCP/IP. The ideal … candidate will be experienced in on site 2nd line support and incident management. You need to be confident with Office 365 and ActiveDirectory and be commutable to Chippenham 3 days per week. A good understanding of IT Infrastructure and high attention to detail as well … The Role: Provide customer-facing 2nd line support for firewall and server configuration. Conduct troubleshooting and maintenance of infrastructure. Utilise Office 365 and ActiveDirectory for daily tasks. Demonstrate proficiency in WAN and LAN connectivity. Display technical expertise in TCP/IP protocols. The Person: Experienced more »
Chippenham, England, United Kingdom Hybrid / WFH Options
Mintivo
experience working on a service desk Working with 3rd party software/solution providers Desktop & Server experience Familiarity with laptop and desktop builds ActiveDirectory Administration (passwords, users, groups, permissions) Azure ActiveDirectory Administration (Modern Workplace Administration) Office 365 Administration including SharePoint more »
Management toolset Managing IT assets (e.g. laptops, printers, monitors, etc.) accurately in the Service Management toolset Managing users, computers, and group membership within ActiveDirectory Support and troubleshooting of Microsoft Operating Systems (e.g. Windows 10) Imaging and updating end user devices in line with local policy … You have experience in: Working in a Defence-based (or similar) environment, as well as an understanding of the MODs ICS security policy ActiveDirectory administration ITSM/ITIL Policies and Processes, ideally ITIL v4 CompTIA A+ IT Qualification Certification in Microsoft Technology Associate IT Infrastructure more »
Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview more »