1st Line Support Engineer
- Hiring Organisation
- Ekco
- Location
- Milton Keynes, Buckinghamshire, UK
- Employment Type
- Full-time
learn. Key Responsibilities: Remote customer support, where you will perform various support tasks(not exhaustive); Device Troubleshooting (Desktop/Laptop/Mobile) Active Directory/Exchange/Office 365 Printer Troubleshooting/Configuration Network Troubleshooting (Server, Switching) Logging all support queries as tickets and communicating with … Line/Apprentice engineers within the team Essential Qualities: Experience in supporting; Device Troubleshooting (PC/Laptop/MAC/Mobile) Active Directory/Exchange/Group Policy/InTune Microsoft 365/Azure/MDM Networking Customer centric with great people skills Proactive and positive ...