2nd Line Support Engineer
Sidcup, Greater London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Intec Select Ltd
in line with Service Level Agreements. Role & Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring … processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and pro-active maintenance Essential Skills & Experience: Minimum 3+ years experience on a helpdesk or technical support role Excellent knowledge of Microsoft Windows Server 2008/ more »
Employment Type: Permanent
Salary: £28000 - £36000/annum
Posted: