2 Active Listening Jobs in Nottinghamshire

rapport with end users Able to differentiate between numerous customer applications. Skills/experience are required in detail. Good communication skills Able to use active listening skills to know what users are asking. Proven customer service skills Positive, enthusiastic, and supportive Ability to work under pressure. Effective keyboard more »

Key Performance Indicators Customer Contact Agent Essential Skills & Experience Essential: Minimum 18 months experience working in a call centre/customer contact centre environment. Active listening and ability to summarise conversation to customer Good work ethic with the ability to work within defined timescales Proficient in Microsoft Office more »