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Support Desk / Service Desk Manager

London -
Ampersand Consulting
Manages training/onboarding programs for new team members The Global Support Desk / Service Desk Manager will have: - 5-7 years practical experience working in a support/manager role - Familiarity with Metrics, Benchmarks, and KPIs - Familiarity with SLAs, OLAs, SOPs, and UCs - High-level proficiency in the Microsoft Office Suite and...
Salary: £45000 - £50000 per annum + Bonus + Benefits
Posted: 9 days ago