Help Desk Analyst 2nd line Windows O365
Epsom, Surrey, South East
Client Server
Help Desk Analyst/Engineer (2nd line Windows O365) Epsom to £40k Do you have a good knowledge of Windows and Office 365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a … Help Desk Analyst you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd line team. Some of your other key tasks … basic networking You have excellent communication and collaboration skills You have strong analysis, troubleshooting and problem solving skills Salary & benefits: As a Help Desk Analyst (2nd line Windows O365) you will earn a competitive salary (to £40k) plus benefits: Generous Pension contribution Private Healthcare Life Assurance Company bonus Professional study more »
Employment Type: Permanent
Salary: £35,000 - £40,000
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