Italian Speaking IT Helpdesk Analyst
- Hiring Organisation
- Harvey Nash Plc
- Location
- Edinburgh, Midlothian, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
prioritisation, categorisation and working to SLAs. Confident supporting Windows 11 end users (everyday troubleshooting and fixes). Working knowledge of MacOS and mobile devices (iOS/Android) for user support. Exposure to Citrix desktops/applications (access, session and performance basics). User administration experience (account access issues, password ...