wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or more »
experience Familiarity with remote access technologies like TeamViewer and Datto EMM (Desired) Education-specific technologies like MIS Solutions and AV Equipment Managing mobile devices, Apple IOS, OSX, Google (G-Suite), and Office 365 Valid Drivers Licence Eligible to pass a DBS Check more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Intec
to achieve top-rated client feedback. Maintain and support a range of systems, including Exchange Technologies, Windows & Server Platforms and mobile technologies such as Apple, Android, and Windows Mobile. Deliver exceptional customer service and collaborate effectively within a service delivery team. Meet Service Level Agreements (SLAs) through efficient troubleshooting and … track record of delivering high-quality on-site support services. Proficiency in MS Exchange Technologies, MS Windows and Server Platforms, and mobile technologies including Apple, Android, and Windows Mobile. Strong problem-solving abilities and the capability to thrive in high-pressure environments. Excellent communication and interpersonal skills, with a client more »