2 of 2 Applications Support Analyst Jobs in Gloucestershire

Application Support Analyst Location: Gloucester, 1x Per Week (with occasional county-wide travel) Salary: £35,500 Per Annum Working Hours: 37 hours per week (flexible working and on-call rota may be required) Are you passionate about supporting critical IT systems and ensuring they run smoothly to help frontline services? We’re looking for a dedicated … ICT Application Services Analyst to provide expert 2nd line technical support across a dynamic and rewarding public service environment. About the Role In this role, you’ll be responsible for managing and maintaining a range of software and hardware services across the organisation. Working within a Windows-based infrastructure, you’ll ensure essential systems remain fully … opportunity to make a real difference — your work will directly contribute to the smooth operation of services that keep communities safe and supported. Key Responsibilities Deliver 2nd line support in a calm, professional, and customer-focused manner, ensuring adherence to agreed service levels. Manage and resolve technical incidents and service requests, escalating when necessary and keeping stakeholders informed More ❯

Role: Application Support Analyst Location: Gloucester (Hybrid Working) Salary: £34,000 - £36,000 DOE Are you an experienced Application Support Analyst looking for your next move? This is a great opportunity to join a well-organised, tech-driven team supporting a range of essential business systems, all from a collaborative environment that … values innovation and flexibility. You’ll take ownership of 2nd line support across key applications, contribute to upgrades and deployments, and help drive improvements through scripting and automation tools. Why You’ll Want to Hear More: Competitive salary and strong benefits package Hybrid working – based out of Gloucester with flexibility built-in A 37-hour week with … scope to develop your technical skills and influence systems improvements Stable and supportive environment with modern tools and structured processes What You’ll Be Doing: Resolving 2nd line application support tickets efficiently and independently Supporting changes, upgrades, testing, and deployment of new software and features Liaising with internal teams and external vendors to resolve technical issues Creating and More ❯