3 of 3 Applications Support Analyst Jobs in Manchester

people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. We are recruiting for an Application Support Analyst who will be responsible for providing advanced technical support for Gray Dawes operational products. The role ensures the smooth operation of our global … new products and solutions that fit into our existing and future tech stacks. Technical configuration of complex processes. What we’re looking for We are looking for an Application Support Analyst to join our team and play a pivotal role in ensuring seamless support of our global travel technology. Ideally with an understanding of … where required from initial helpdesk style support through to implementation and client training. Here’s what will help you succeed in this role: Commercial experience in Travel Applications, Software or Product Support. Strong experience working with relational databases IT-based qualifications such as IT-based GCSE, NVQ, Diploma, BTEC. Ability to learn and pick up new skills More ❯

people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. We are recruiting for an Application Support Analyst who will be responsible for providing advanced technical support for Gray Dawes operational products. The role ensures the smooth operation of our global … new products and solutions that fit into our existing and future tech stacks. Technical configuration of complex processes. What we’re looking for We are looking for an Application Support Analyst to join our team and play a pivotal role in ensuring seamless support of our global travel technology. Ideally with an understanding of … where required from initial helpdesk style support through to implementation and client training. Here’s what will help you succeed in this role: Commercial experience in Travel Applications, Software or Product Support. Strong experience working with relational databases IT-based qualifications such as IT-based GCSE, NVQ, Diploma, BTEC. Ability to learn and pick up new skills More ❯

Overview Provide advanced technical support for Gray Dawes Products operational products and ensure the smooth operation of our global travel technology. Responsibilities Support the business in achieving company & departmental SLAs & KPI's. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. Investigate major … report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯