Reading, Berkshire, United Kingdom Hybrid / WFH Options
GCS Ltd
JOB TITLE: MS CRM SupportAnalyst Type: Permanent Job Purpose: We are looking for an experienced Microsoft Dynamics CRM SupportAnalyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a … technical team. This position is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The … implementations * Continually keep informed of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service more »
re a motivated individual with a 'can do' attitude, strong attention to detail, the ability to work under pressure in a fast-paced support environment, a passion for learning and possess excellent communication and customer service skills - then we just might have the perfect opportunity for you. We … call: David Rowe on 0776 876 3270 or email: david.rowe@berkshire.nhs.uk wholl be delighted to help. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required. Person Specification Education … one years' experience providing technical support in an Application Systems environment. Professional IT experience in the design, development and implementation of software applications and relational databases. Project management experience Knowledge, Skills & Abilities Essential Excellent communication skills. Able to communicate effectively with users about information and data quality more »
We are currently seeking an ApplicationSupport Engineer to join our team supporting local authorities in utilising Liquidlogics market leading Education and Social Services and Case Management software. Duties and Responsibilities Main Responsibilities: Responsible for 2nd and 3rd line support functions as part of the Application … identify the cause Liaise with Problem Management, Development and Product teams as well as Third Party subcontractors when required Replicating persistent issues in the applications, using local test systems to identify potential bugs to be logged with Development for fix Communicate with customers regularly over issues and problems that …/T-SQL queries for fixing data issues Strong 2nd line software/applicationsupport experience Experience of Microsoft Windows Server and applications Ability to prioritise and execute tasks Excellent time management/ownership of personal Jira queues Strong written and verbal communication skills both internally and more »