Role Overview This role offers an exciting opportunity to work with leading automotive clients worldwide, providing support, training, and demonstrations on a wide range of our products to customers. The role involves troubleshooting issues, resolving customer inquiries, and ensuring the … smooth operation and optimal performance of our robotic and software solutions. Working within the Sales and Support arm of the business, the ApplicationsSupport Engineer collaborates with cross-functional teams, including engineers, technicians, and sales personnel, to deliver exceptional customer support and contribute … to customer satisfaction. What will you be doing? Customer support and issue resolution: Provide technical support to customers via various channels regarding our robotic systems, including installation, configuration, operation, and troubleshooting. This includes proactive support to help eliminate future potential problems that could arise. more »
Discover the digital applications that keep our offices and roads open for business and achieve a professional qualification. What youll be doing Starting in September 2024 as a Digital ApplicationsSupport apprentice, youll join our Digital Services directorate to help manage and optimise the digital applications that we rely on at National Highways. Working alongside experienced specialists, youll learn all about the applications portfolio that supports the Corporate IT services we use in day-to-day business operations and the Operational Technology that keeps our roads safe and running smoothly. Youll discover how we … work with suppliers to monitor performance and availability of applications, how we manage configuration and access to applications, as well as their ongoing development and improvement. In this role youll be highly customer-focussed, ready to support stakeholders and users to get the best from our more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Newton Blue
Were working with a Bristol based tech company looking to recruit an experienced ApplicationSupport Analyst. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application … using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of applicationsupport issues/requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further … a friendly and confident personality, a "can-do" attitude and a naturally inherent customer centric mind-set and approach. Ideally with p rior applicationsupport experience within the commercial software development industry. Good MS/SQL Server script writing experience Proven analytical and problem-solving abilities Client-facing more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Harding Retail
Are you a proven ApplicationSupport or 2 nd line support professional, working with ERP systems (ideally Business Central) and/or retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge … with a great opportunity to really make a difference? If so, the newly created ApplicationSupport Analyst role here at Harding+ could be an ideal challenge! About the role: Working as part of the wider Support and Delivery teams at Harding+, you will have strong technical … and soft skills.You will provide a technical bridge and second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects all with the objective of supporting the Harding+ business strategy. The focus area for this role is our ERP more »
An opportunity has arisen to recruit an ApplicationSupport Lead (Social Care & Education)working on LiquidLogic Systems and Controcc within Socal Care and Education. This is a full time role of 37 hours on a 6 months contract. You will be responsible for the management of an identified … area of the ApplicationSupport Team. The ApplicationSupport Teams provide day to day running and control of IT Business Systems and applications, such as Housing, Finance, Social Care, and Education. Key job outcomes/accountabilities Ensuring effective management of IT incidents and requests to … lead role in managing the software upgrades and disaster recovery tests of key IT systems. Manage the development, implementation, maintenance and improvement of ApplicationSupport policies, processes, procedures, and standards. To manage major system incidents, including communication strategy, incident log maintenance, liaising with software companies and post incident more »