2 Applications Support Jobs in Bedfordshire

yourself, achieve growth in your career whilst making a real difference to people and communities. Requirements We are on the hunt for an Application Support Analyst to support us in our customer journey with cash app support at our Local Authority site. This role … would ideally suit someone who has a good understanding of financial applications who wants to get into an IT focussed customer support role What you will be doing? To provide excellent customer service and effective application and technical support within agreed Service Level Agreements and … to Customer Satisfaction Standards Provide a centralised customer and technical support service within a cash receipting environment To support cash receipting, including E-Returns, Bank Reconciliation and Suspense To create and maintain matching rules for both incoming and outgoing cash files Carry out user administration of more »

Role: Application Support Analyst (Cash Receipting software) Location: Luton (Hybrid role 2 days per week in Luton, 3 days per week WFH) Salary: £30,000 - 35,000 + a comprehensive range of Employee Benefits Key Skills: Cash Receipting systems, (E-Returns, Bank Reconciliation and Suspense etc.), Application support, customer service, SLA's Why Apply: This role joins a busy, friendly team providing User support to Users of the Cash Receipting system for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer … service and End User support around best practice of the Cash Receipting application, in a Service Level Agreement environment, (responding to and resolving User problems/issues). Support all aspects of Cash Receipting, including E-Returns, Bank Reconciliation and Suspense. Investigate and resolve often complex more »