Application Support Jobs in Cheshire

Answer any customer queries in regards to applications capabilities and features Interact with customers in identifying issues and supporting them through the resolution process ensuring issues are logged and escalated correctly in accordance with strict ITIL processes. Communicate with the internal development and service delivery teams to share knowledge and...

Applications / Bespoke / SQL / Support / Software. My client, a market leading software house are looking to recruit an Applications Support Engineer to support their bespoke software applications. You will be dealing with technical queries & should be able to code changes to action bug fixes. They are looking for someone with strong...

They are looking for someone with the following skill set: Academic qualifications: Degree in Computer Science, Engineering, Scientific or Mathematical subject... Using analytical skills to debug and troubleshoot configuration or systemic issues. Conduct triage and analysis of support requests from the client whilst adhering to contracted SLA's... Demonstrate fixes/...