2 of 2 Applications Support Jobs in Wales

development, support and interoperability. The successful candidate will be responsible for day-to-day management the following small teams within the health board. Architecture & Integration Team Clinical Applications Support Team Application Development Team Providing operational direction, performance management, and professional development. Work closely with clinical, operational, and digital colleagues to ensure Applications meet service … and maintenance of clinical systems, ensuring incidents and service requests meet agreed SLAs. Act as escalation point for complex issues, coordinating resolution. Manage implementation, upgrades, and configuration of clinical applications with minimal service disruption. Ensure systems are clinically safe, compliant with governance, and meet information governance and cyber security standards. Work with suppliers to meet contractual obligations and organisational … requirements. Build strong relationships with clinical and operational leads to ensure applications support safe, effective service delivery. Use user feedback to inform improvements and benefits realisation. Ensure applications are used safely and consistently in line with policies and national standards. Contribute to governance forums, risk management, and incident reviews. Maintain system documentation, user guides, and training More ❯

Job summary To support and develop applications and services for which Primary Care Services is responsible in accordance with specifications and guidance. To ensure that applications perform to the requirements of its users and clinicians. All support work is undertaken in accordance with National policies, processes and procedures described by the Welsh Health IT … is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Main duties of the job Develop and maintain relationships with national and local applications customers including clinicians, managers or users and provide them with advice, support and training. To ensure that all customers are professionally supported and that their queries are … past experience. Liaise, as necessary, with NHS staff at all levels to resolve faults across NHS organisations or external companies. Acquire and maintain a detailed knowledge of the National Applications to which they are assigned and the business and clinical processes that support them. To resolve problems/faults and user support issues to the More ❯