Cardiff, Wales, United Kingdom Hybrid / WFH Options
JR United Kingdom
and curious application or systems engineers to join our technical operations team. A key purpose of the role is to provide technical support for our Sinara-built applications 24 hours a day, as such the position involves working beyond standard business hours, on a shift pattern rotating between evenings, overnight and early morning shifts with opportunity for … investigations to provide solutions or temporary workarounds ·Collaborating with developers upon identification of potential software defects ·Communicating with customers until incident resolution ·Transitioning issues to the standard-hours applicationsupport team ·Proactively collaboration in the incidents of all the members of the team ·Proactively updating support materials ·Contributing to customer service performance reports ·Documenting routine change … status. To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to [emailprotected] with Multi-shift ApplicationSupport Engineer in the subject line and our recruitment team will be in touch. #J-18808-Ljbffr More ❯
Newport, Wales, United Kingdom Hybrid / WFH Options
JR United Kingdom
and curious application or systems engineers to join our technical operations team. A key purpose of the role is to provide technical support for our Sinara-built applications 24 hours a day, as such the position involves working beyond standard business hours, on a shift pattern rotating between evenings, overnight and early morning shifts with opportunity for … investigations to provide solutions or temporary workarounds ·Collaborating with developers upon identification of potential software defects ·Communicating with customers until incident resolution ·Transitioning issues to the standard-hours applicationsupport team ·Proactively collaboration in the incidents of all the members of the team ·Proactively updating support materials ·Contributing to customer service performance reports ·Documenting routine change … status. To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to [emailprotected] with Multi-shift ApplicationSupport Engineer in the subject line and our recruitment team will be in touch. #J-18808-Ljbffr More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an ApplicationSupport Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working at … systems operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and manual analysis Collaborate with development … and new features Manage user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks such as AWS, Java More ❯
Social network you want to login/join with: We are looking for a proactive and detail-oriented ApplicationSupport Analyst to join our support team. In this role, you'll provide first-line technical support to end-users, assisting with application issues, data queries, and access/configuration requests. Your ability to troubleshoot … communicate effectively, and maintain accurate support records will be key to ensuring a high-quality support experience. Key Responsibilities: Monitor and triage incoming support tickets and phone calls. Respond to and resolve first-line support issues and service requests, escalating more complex problems as needed. Execute basic SQL queries to support … reports to ensure service reliability. Maintain accurate, clear documentation of support activity and troubleshooting steps in ticketing systems. Skills & Experience Required: Previous experience in a software applicationsupport, IT support, or data analysis role. Basic understanding of SQL and relational databases, with the ability to run and interpret queries. Strong analytical and problem-solving More ❯
Lead ApplicationSupport Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead ApplicationSupport Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective … resolution of software application issues. Duties for the Lead ApplicationSupport Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead ApplicationSupport Analyst: Previously led and managed software/applicationsupport teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical More ❯
that cares about people's wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions. We have an exciting opportunity for a ApplicationSupport Analyst o join Norgine. The person holding this position will report to the Head of IT. The core responsibility- The ApplicationSupport Analyst is the day … activities and remain responsible for managing systems to ensure that they are maintained to avoid issues and remain validated. The job holder is responsible for maintaining GxP Systems/Applications which are used by the business functions within the approved Software Development Management Lifecycle. This role is a 12 month FTC role. If you want a multi-dimensional 3D … on their projects and day-to-day support of their applications) IT Governance Staff (liaise for documentation and change management guidance) Skills & Knowledge IT Enterprise Applicationsupport experience Good understanding of IT technologies such as Servers, desktops/laptop PCs and adhoc applicationsupport Knowledge and experience of working in cross-functional, international More ❯
that cares about people’s wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions. We have an exciting opportunity for an ApplicationSupport Analyst to join Norgine. The person holding this position will report to the Head of IT. The core responsibilities include: The ApplicationSupport Analyst is the … various teams to resolve issues, lead root cause analysis, and ensure systems are maintained to avoid issues and remain validated. This role is responsible for maintaining GxP systems/applications used by business functions within the approved Software Development Lifecycle. This is a 12-month FTC role. If you want a multi-dimensional 3D career in a leading healthcare … status, vendor info, licenses, and technology roadmaps. Relationships: • Key users and stakeholders. • IT team. • Business system owners, vendors, and project teams. • IT governance staff. Skills & Knowledge: IT enterprise applicationsupport experience. Understanding of IT technologies like servers, desktops/laptops, and applications support. Experience in cross-functional, international project environments. Knowledge of GxP principles is an advantage. More ❯
Newport, Wales, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: ApplicationSupport Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an ApplicationSupport Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an … and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in applicationsupport, QA, product ops, or similar cross-functional technical roles Working knowledge of SQL, APIs, terminal tools, logs, and basic scripting Comfortable using or supporting admin UIs/internal More ❯