4 of 4 Applications Support Jobs in Wales

development, support and interoperability. The successful candidate will be responsible for day-to-day management the following small teams within the health board. Architecture & Integration Team Clinical Applications Support Team Application Development Team Providing operational direction, performance management, and professional development. Work closely with clinical, operational, and digital colleagues to ensure Applications meet service … and maintenance of clinical systems, ensuring incidents and service requests meet agreed SLAs. Act as escalation point for complex issues, coordinating resolution. Manage implementation, upgrades, and configuration of clinical applications with minimal service disruption. Ensure systems are clinically safe, compliant with governance, and meet information governance and cyber security standards. Work with suppliers to meet contractual obligations and organisational … requirements. Build strong relationships with clinical and operational leads to ensure applications support safe, effective service delivery. Use user feedback to inform improvements and benefits realisation. Ensure applications are used safely and consistently in line with policies and national standards. Contribute to governance forums, risk management, and incident reviews. Maintain system documentation, user guides, and training More ❯

We currently have an opening for an Application Support Analyst to join our team. In this role you will report to the Senior Application Support Analyst, providing 2nd line support to internal teams and clients with HCM application related queries and issues. You will help improve the product by being the voice of the … and new functionality requirements, as well as testing new releases prior to deployment. You will have some experience of working with a HCM application. Key responsibilities include: HCM Application Support Investigate HCM application related queries raised by internal and external customers and resolve issues in line with SLAs. Manage any issues/incidents through to successful resolution and … RCA with recommendations for improvement. Champion the voice of the customer by raising bugs and new features. Help customers understand how best to use their HCM Software to support their business needs. Update internal and external customers on bug fixes and new features to create a great client experience. Understand and provide support to clients on More ❯

ROLE TITLE: Level 2 Application Technical Support – SC Cleared LOCATION: Bristol (onsite) CLEARANCE: active SC clearance required Salary: £36k - £41k per annum Hours: Monday to Friday, 9am – 5pm Initial End Date: November 2026 We are actively looking to secure a L2 Application Technical Support candidate to join Experis. Experis Consultancy is a Global entity with a … both our clients and our own employees. We are passionate about training, technology and career development. Key accountabilities of the role Support of a range of critical applications running on a common platform. Monitoring of queues in incident management systems. Initial issue determination and some remediation actions. Contribution to the development and deployment of enhancements and patches. … Key skills and experience Logical thinking with methodical actions. Excellent written and verbal communication skills, proficiency with Microsoft Office applications (Word, Powerpoint, Excel, Teams, Sharepoint, OneDrive, experience of incident, problem and change processes and systems, experience of support of production IT services Remedy incident management system, Sharepoint on premises configuration and support (desirable) Benefits Include More ❯

I’m looking for an Application Support Engineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers.The role is mostly remote, but you’ll catch up with the team in person around once a month or every two (usually in Cardiff).You’ll be supporting a range of internal … and customer facing systems, from web applications and CMS platforms to more complex software products. Your day to day will include troubleshooting issues, monitoring application performance, and working closely with the development team to tackle trickier technical challenges, deploy updates, and continuously improve the systems.As the team doesn’t currently have a dedicated testing function, you’ll also get … hands on with testing (integration and regression) when needed, helping ensure everything runs smoothly and reliably. You’ll use your experience to create clear, user-friendly support documentation too, like guides, FAQs and incident reports.They’re looking for someone with experience supporting software or CMS-based products, ideally with some exposure to software testing and a collaborative, can More ❯