3 of 3 Applications Support Jobs in Wales

Hays are partnering with a financial services organisation based in Newport to support the recruitment of a permanent Application Support Analyst. The role offers flexible hybrid working and a salary up to £50,000pa depending on experience. In the role, you will collaborate closely with end-users, support teams, and developers to troubleshoot issues … users. Experience in UAT, regression testing, or automation is a plus. Strong analytical thinking, problem-solving, and communication Proficient in documenting processes and training users Experience with SaaS application support Familiar with test and monitoring automation tools (preferred) Understanding of ITIL and ticketing systems Practical experience in UAT, regression testing, and test automation (preferred) In return, you'll More ❯

Application Support EngineerRemote - South Wales/South West UK onlySalary - Up to £37k + benefits We are looking for an Application Support Engineer to join our growing digital client. This role will suit someone who enjoys solving problems, supporting users and keeping systems running smoothly. If you take satisfaction in finding the cause of an issue … and improving how things work, this could be the perfect opportunity for you. The role:You will support and maintain a range of internal and customer-facing applications. This includes diagnosing issues, monitoring performance, testing new features and ensuring platforms run reliably. You will work closely with developers to deploy fixes and updates, document solutions and identify ways More ❯

I’m looking for an Application Support and Test Engineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers.The role is mostly remote, but you’ll catch up with the team in person around once a month or every two (usually in Cardiff).You’ll be supporting a range … of internal and customer facing systems, from web applications and CMS platforms to more complex software products. Your day to day will include troubleshooting issues, monitoring application performance, and working closely with the development team to tackle trickier technical challenges, deploy updates, and continuously improve the systems.As the team doesn’t currently have a dedicated testing function, you’ll … also get hands on with testing (integration and regression) when needed, helping ensure everything runs smoothly and reliably. You’ll use your experience to create clear, user-friendly support documentation too, like guides, FAQs and incident reports.They’re looking for someone with experience supporting software or CMS-based products, ideally with some exposure to software testing and a More ❯