EUC Technical Services Engineer
Stevenage, Hertfordshire, South East, United Kingdom
Verelogic IT Recruitment
focused service to all of our customer's IT users, meeting service level agreements and customer expectations. The role will involve incident and request management at the customer's sites. Activities will include installation, troubleshooting, and decommissioning of software and hardware, as well as receiving new goods, packing and … or unpacking IT equipment, transport to user's workplace and formal verification of user acceptance. Main Duties of Job: Incident and request ownership and management Second Line support for software and hardware fault resolution Installation, moves and addition services in relation to IT equipment on customer sites Contribute to … activities of all onsite teams as required Software installation and remediation Analysis of IT tickets, prioritising accordingly Follow local asset management policies and procedures Planning and direction of own activities with minimal management supervision. Meet or exceed the SLA commitments Contribute to activities of all onsite teams more »
Employment Type: Permanent
Posted: