technology needs while meeting stakeholder requirements. Skills You'll Need Familiar with a wide range of ICT vendor solutions and products, including Cisco, Juniper, Palo Alto, F5, Nokia, Ribbon, Avaya, Microsoft, AWS, Dell/EMC, HPE, and Blackberry. Hands-on experience with industry-standard architecture approaches and languages. Adept at responding to in-life change requests and bid proposals, tailoring More ❯
managers and internal departments. Software and Hardware Asset management. Directing and working with 3rd party service providers. Experience, Knowledge, Skills Strong experience designing, deploying and maintaining contact centre environments (Avaya, Genesys etc.) including SIP Solid hands on knowledge of Amazon Connect, AWS Lambda, Lex Bots and DynamoDB Strong background in designing and implementing call routing systems, including routing profiles, queues … a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and More ❯
managers and internal departments. Software and Hardware Asset management. Directing and working with 3rd party service providers. Experience, Knowledge, Skills Strong experience designing, deploying and maintaining contact centre environments (Avaya, Genesys etc.) including SIP Solid hands on knowledge of Amazon Connect, AWS Lambda, Lex Bots and DynamoDB Strong background in designing and implementing call routing systems, including routing profiles, queues … a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Kensington Mortgages
managers and internal departments. Software and Hardware Asset management. Directing and working with 3rd party service providers. Experience, Knowledge, Skills Strong experience designing, deploying and maintaining contact centre environments (Avaya, Genesys etc.) including SIP Solid hands on knowledge of Amazon Connect, AWS Lambda, Lex Bots and DynamoDB Strong background in designing and implementing call routing systems, including routing profiles, queues … a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and More ❯
Social network you want to login/join with: Senior Unified Communications Consultant – Microsoft Teams Voice & Avaya Migration Location: Remote (UK-based preferred) with occasional customer site visits Role Overview: We are seeking a highly experienced Senior Unified Communications Consultant to lead and deliver a full discovery and transformation report for the migration of an enterprise Avaya on-premise telephony … and commercial considerations, and post-migration support strategy. Key Responsibilities: Lead discovery workshops with client stakeholders across IT, Network, Telephony, and Security domains. Conduct comprehensive assessment of the existing Avaya on-premise telephony architecture, including PBXs, call routing, SBCs, integrations (e.g. call recording, CRM, contact centres), and trunking (SIP/ISDN). Map the current-state to the target Microsoft … comparisons, and relevant Visio/Excel artifacts Proven track record of delivering transformation/migration strategies from legacy PBX to Microsoft Teams Voice at enterprise scale. Deep knowledge of Avaya systems (Aura, IP Office, CM, etc.) and telephony infrastructure (SBCs, SIP trunks, gateways). Expertise across Microsoft Teams Voice ecosystem: Operator Connect, Direct Routing, Microsoft Calling Plans, Teams Phone System. More ❯
Social network you want to login/join with: Senior Unified Communications Consultant – Microsoft Teams Voice & Avaya Migration Location: Remote (UK-based preferred) with occasional customer site visits Role Overview: We are seeking a highly experienced Senior Unified Communications Consultant to lead and deliver a full discovery and transformation report for the migration of an enterprise Avaya on-premise telephony … and commercial considerations, and post-migration support strategy. Key Responsibilities: Lead discovery workshops with client stakeholders across IT, Network, Telephony, and Security domains. Conduct comprehensive assessment of the existing Avaya on-premise telephony architecture, including PBXs, call routing, SBCs, integrations (e.g. call recording, CRM, contact centres), and trunking (SIP/ISDN). Map the current-state to the target Microsoft … comparisons, and relevant Visio/Excel artifacts Proven track record of delivering transformation/migration strategies from legacy PBX to Microsoft Teams Voice at enterprise scale. Deep knowledge of Avaya systems (Aura, IP Office, CM, etc.) and telephony infrastructure (SBCs, SIP trunks, gateways). Expertise across Microsoft Teams Voice ecosystem: Operator Connect, Direct Routing, Microsoft Calling Plans, Teams Phone System. More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯