2 of 2 Avaya Jobs in Manchester

IT Service Desk Manager

Hiring Organisation
Express Solicitors
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 per annum
Eclipse Legal Systems. Experience supporting digital dictation systems and Dragon naturally speaking speech recognition solutions. Experience with IP telephony systems such as RingCentral or Avaya IP Office. Previous experience working within the legal sector. Exposure to Microsoft 365 administration and cloud-based technologies. Salary & Hours: Salary ...

Lead Technical Architect

Hiring Organisation
DWP Digital
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots ...