2 of 2 Avaya Jobs in the South East

improvements where applicable. Desirable skills: Microsoft 365 administration (Exchange, SharePoint, Intune). Desktop support/end-user computing troubleshooting. Networking fundamentals. Hosted VOIP systems (experience with Gamma Horizon or Avaya would be a big advantage). Ideally some experience working for a Managed Service Provider (MSP). A full UK driving licence and your own transport are essential , as occasional More ❯

CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯