Camberley, England, United Kingdom Hybrid / WFH Options
DevFinders
London-based digital agency, specialising in website development and bespoke CRM systems. We also provide a comprehensive suite of hosting, support, security and maintenance services, alongside strategic consultancy in B2B and B2C digital marketing. Our expertise spans SEO, PPC, and social media management, serving a well-established portfolio of global clients. Role Overview: We are seeking a strategic and detail More ❯
ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Log incidents, requests and queries via a dedicated online customer portal Ensure that excellent customer service is provided to the customer consistently Follow up actions in More ❯
ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Log incidents, requests and queries via a dedicated online customer portal Ensure that excellent customer service is provided to the customer consistently Follow up actions in More ❯
supporting critical infrastructure and ensuring connectivity and protection 24/7. Responsibilities: Be the first point of contact for incidents, requests, and queries via multiple platforms including telephone, email, B2B, and portals. Log and track incidents and requests through our online portal. Provide excellent customer service consistently. Follow up on actions and keep customers updated. Participate in training sessions. Order More ❯
