Analysts and service improvement activities. Confidence in facilitating cross-functional investigations and presenting findings to stakeholders. Excellent written and verbal communication skills. Experience with ITSM tools such as ServiceNow, BMC Remedy, Cherwell, or TOPdesk. ITIL v4 Foundation certification (required); additional ITIL modules are desirable. Excellent communication, organisation and presentation skills backed by significant technical expertise within infrastructure/application More ❯
Analysts and service improvement activities. Confidence in facilitating cross-functional investigations and presenting findings to stakeholders. Excellent written and verbal communication skills. Experience with ITSM tools such as ServiceNow, BMC Remedy, Cherwell, or TOPdesk. ITIL v4 Foundation certification (required); additional ITIL modules are desirable. Excellent communication, organisation and presentation skills backed by significant technical expertise within infrastructure/application More ❯
and problem-solving skills with the ability to conceptualise complex issues. Excellent verbal and written communication skills, capable of engaging with technical and non-technical stakeholders. Experience with AppViewX, BMC Remedy, Splunk, and Trend Micro is a plus. A proactive, enthusiastic, and results-driven attitude with a keen attention to detail. Why Join Us? Work in a vibrant and More ❯
and problem-solving skills with the ability to conceptualise complex issues. Excellent verbal and written communication skills, capable of engaging with technical and non-technical stakeholders. Experience with AppViewX, BMC Remedy, Splunk, and Trend Micro is a plus. A proactive, enthusiastic, and results-driven attitude with a keen attention to detail. Why Join Us? Work in a vibrant and More ❯
and problem-solving skills with the ability to conceptualise complex issues. Excellent verbal and written communication skills, capable of engaging with technical and non-technical stakeholders. Experience with AppViewX, BMC Remedy, Splunk, and Trend Micro is a plus. A proactive, enthusiastic, and results-driven attitude with a keen attention to detail. Why Join Us? Work in a vibrant and More ❯
