Senior Lead Consultant - BMC Helix ITSM Implementations
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
Leader to support upcoming projects in the UK. The role requires a people manager with technical skills to lead the migration from ServiceNow to BMC Helix ITSM. Responsibilities Lead the due diligence process, analysis, design and transition phases for migration from ServiceNow to BMC Helix ITSM. Lead … analysis, technical and functional design, and future implementation of BMC Helix ITSM, replacing an existing ServiceNow system. Conduct a comprehensive assessment of the current ITSM environment based on ServiceNow. Identify and document all relevant processes, configurations, customizations, and integrations. Map current ITSM workflows to BMC Helix equivalents ...