Purpose To provide technical oversight, platform stability, and operational compliance for clients OSS, BSS, Data and Network platforms. This role ensures that active services remain available, secure, and performant while managing legacy vendor estates and driving improvements. Key Responsibilities Platform Stability & Support: Monitoring, troubleshooting, and resolving faults … legacy platforms Governance & Compliance: Ensuring all changes align with ITIL standards, security policies, and SLA requirements. Capacity & Performance: Monitoring the performance of OSS, BSS systems, Data platform and network capacity, licence thresholds, and certificates. Incident Management: Participating in on call rotas to handle major incidents, conducting root cause analysis ...