lead solution design, configuration, development, and implementation across multiple ServiceNow modules. The ideal candidate will have hands‐on experience delivering ServiceNow solutions in telecom BSS/OSS/Network environments, with deep expertise in CSDM, CMDB, TNI, CSM, ITSM, ITOM, Integrations, and TMF API frameworks. Knowledge of NowAssist and GenAI … Mapping, Event Management) CMDB TNI/Telco extensions IntegrationHub Implement custom workflows, business rules, client scripts, UI policies, and automation capabilities. Develop integrations with BSS/OSS, network systems, external CRMs, and ticketing tools using REST/SOAP, MID Server, IntegrationHub, and TM Forum Open APIs. CMDB, CSDM & TNI Excellence ...