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2nd Line Help Desk Engineer

Surrey -
Capita - ITIN
Proactively escalate any potential SLA failures to the Team Leaders and/or Service Delivery Managers... Configure and troubleshoot network incidents on our routers, switches, Dslams and modems (Cisco, Juniper, Alcatel, Actelis, HP, Extreme, Zhone, Adtran) Configure and troubleshoot Firewalls ( Cisco, Juniper, Checkpoint) Log and manage circuit faults (ADSL, SDSL, Ethernet,...
Salary: £25000 - £30000 per annum + Benefits
Posted: 8 days ago