2 of 2 Behavioural Change Jobs in the North of England

Ensure the system is configured to meet operational AP requirements and best practice Oversee UAT, data migration checks, and issue resolution AP Team Engagement & Change Management Work closely with the AP team to understand current processes and challenges Actively involve AP colleagues in design decisions and testing Support … team through process and behavioural change Build confidence and trust by being visible, approachable, and hands-on Training & Adoption Design and deliver practical, role-specific system training Create clear documentation, process guides, and user materials Provide hypercare and post-go-live support to embed new ways of working ...

operations, they will identify opportunities for digital and AI-enabled improvement, leading complex transformation initiatives end-to-end, standardising and optimising processes, and driving behavioural and cultural change to embed new ways of working. Responsibilities: Engage regularly with operational and frontline teams to understand current processes, pain points … optimisation of systems and processes, reducing duplication and complexity while building a more integrated digital ecosystem. Actively challenge existing ways of working and support change management efforts, ensuring new tools and processes are embedded, adopted, and delivering lasting value. What you'll need to succeed Proven experience leading complex ...