process improvements. Position of the role in Claire House The post holder reports to the Application Development Manager and will act as a supporting consultant, expert, and agent of change and provide high quality technical business application project support through to test and release. Main duties and responsibilities Supporting implementation of system changes and upgrades for core business apps … upgrades for existing programs and applications. Identifying users' needs and communicating them with third party agencies. Conformance with documentation and ICT strategy, adhering to agreed business processes. Working within change management flows/structures. Providing ad-hoc ongoing support and troubleshooting for systems. Working closely with and being an escalation point for the ICT Support department for complex technical … ability to build strong, trusting, and respectful relationships quickly at all levels. Desirable Appreciation of technology as a driver for change. Ability to obtain buy-in, overcome resistance, drive behaviouralchange, new ways of working. Excellent planning and organisational skills, with the ability to manage and prioritise a varied workload. Qualifications Essential Educated to A Level Standard or More ❯
a unified digital portal Shape and refine a tiered HR service desk model Translate business needs into a ServiceNow-based service catalogue and digital experience Drive stakeholder engagement and behaviouralchange across the organisation Mentor and guide team members in service design best practices Support demand management and query service functions Contribute to strategic goals including automation and … to lead and mentor design teams, fostering collaboration and innovation Skilled in identifying user needs and translating them into actionable service improvements Comfortable navigating complex organisational structures and driving change In return, you will receive the opportunity to support a major government department.The possibility to work on a 3 month contract on a hybrid basis for the foreseeable paying More ❯
a unified digital portal Shape and refine a tiered HR service desk model Translate business needs into a ServiceNow-based service catalogue and digital experience Drive stakeholder engagement and behaviouralchange across the organisation Mentor and guide team members in service design best practices Support demand management and query service functions Contribute to strategic goals including automation and … to lead and mentor design teams, fostering collaboration and innovation Skilled in identifying user needs and translating them into actionable service improvements Comfortable navigating complex organisational structures and driving change In return, you will receive the opportunity to support a major government department.The possibility to work on a 3 month contract on a hybrid basis for the foreseeable paying More ❯
Manchester, North West, United Kingdom Hybrid/Remote Options
Hays
a unified digital portal Shape and refine a tiered HR service desk model Translate business needs into a ServiceNow-based service catalogue and digital experience Drive stakeholder engagement and behaviouralchange across the organisation Mentor and guide team members in service design best practices Support demand management and query service functions Contribute to strategic goals including automation and … to lead and mentor design teams, fostering collaboration and innovation Skilled in identifying user needs and translating them into actionable service improvements Comfortable navigating complex organisational structures and driving change In return, you will receive the opportunity to support a major government department.The possibility to work on a 3 month contract on a hybrid basis for the foreseeable paying More ❯
Employment Type: Contract, Work From Home
Rate: Up to £750.00 per day + £750 Per Day (Inside IR35)