Billing Queries Analyst in Canterbury Are you the one people turn to when something looks off on a bill? Have you worked in administration or support, perhaps even in telecoms, and genuinely enjoy helping people find answers? Do you have experience using ticketing software? If so, this could be a great move for you. Hours: Monday to Friday … to 17:30 (37.5 hours per week) We are working with a growing business that is expanding its billing team. They are looking for someone detail-focused and confident with customer service to help manage and resolve billing queries. You will start with simpler cases and, with guidance from a supportive team leader, quickly build up to more complex issues … confidence. You will be joining a close-knit team where collaboration is encouraged and progression is genuinely on offer. What will you be doing Managing a high volume of billing-related tickets each month, with full training to get you up to speed Work closely with internal teams to make sure customer queries are sorted quickly and accurately Identify and More ❯
Tunbridge Wells, Kent, South East, United Kingdom Hybrid / WFH Options
Gerrard White
for key accounts. Attend 3rd party and customer meetings (online), providing feedback and overviews Validating labour costs, product used. Reviewing and validating 3rd party supplier purchase orders. Sense check billing data reports for allocated customers. Platform validation. – use of internal platform for vehicle/project monitoring. Monthly Service Billing for key accounts. Qualifications: A good knowledge of computer systems and More ❯
how they apply to engineering responsibilities Design and implement automation to boost cost optimisation Build infrastructure and pipelines using Infrastructure as Code: Git, Terraform and Harness Familiarity with Azure Billing and Cost Management Experience in Agile working practices, Jira and Confluence Contribute to cost visibility by using cost and usage data to enable self-service reporting Drive sustainable usage practices More ❯
how they apply to engineering responsibilities Design and implement automation to boost cost optimisation Build infrastructure and pipelines using Infrastructure as Code: Git, Terraform and Harness Familiarity with Azure Billing and Cost Management Experience in Agile working practices, Jira and Confluence Contribute to cost visibility by using cost and usage data to enable self-service reporting Drive sustainable usage practices More ❯
Bromley, Kent, United Kingdom Hybrid / WFH Options
Direct Line Insurance Group
effectively. Making sure that client work is progressed efficiently to meet departmental targets and Service Level Agreements and the client is kept proactively informed where appropriate. Agreed levels of billing and time recording must be achieved. Incoming post should be reviewed daily and responded to promptly. What we're looking for Experienced Claims handler, Legal Executive or Solicitor. Previous experience More ❯
customers about purchase orders and service details. Work with internal tech teams and external suppliers to ensure service levels. Raise customer invoices. Review supplier purchase orders and sense-check billing reports. Perks of the Role; Monday-Friday only 9 am- 5 pm Weekly Pay £13.90 per hour Free Parking on Site Please apply today as this job has an immediate More ❯