Role: IT Hardware - BreakFix Engineer Location: Erskine Daily rates (inside IR35): £150 - £210 / day Note: Need … active SC Security Clearance, to be considered for the role. A global IT solutions provider in Erskine is urgently seeking a new IT Break-Fix Engineer to join their team on a 6 month contract (very likely to be extended, so you will have … some stability in the role). You will be responsible for the end-to-end IT hardware break-fix process. Conducting repairs on customer equipment such as laptops, desktops, and mobile devices. You will also touch on software tools and operating systems for diagnosis more »
We have a requirement for a breakfix engineer … to work for a client of ours in Erskine. We're looking for candidates who have a track record in break/fix and / or hardware roles. SC clearance is required this cannot be sponsored on this occasion. to be considered more »
Security Clearance. As a Desktop Support Engineer you will: Be responsible for incident ticket handling, escalation and problem diagnosis Build, configuration and deploy desktop / laptop / VDI equipment Assist with software installation / deployment Assist with Smartphone deployments and support Provide support on the TechBar Hardware … installation / upgrade /breakfix for desktop, laptop, and server Basic telephony support and cable patching What we're looking for: Knowledge of Microsoft Windows 10 Operating Systems Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Desirable skills / qualifications: ITIL Version 3 / 4 Foundation CompTia A+ Certification Microsoft Windows 7 / 10 training more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments • Cover on … TechBar Secondary role requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade /breakfix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation, and problem diagnosis • Desktop / Laptop / VDI – build, configuration, and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade /breakfix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation, and email correspondence • Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation, and problem diagnosis Desktop / Laptop / VDI - build, configuration, and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Secondary role … requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade /breakfix for desktop, laptop, and server Smarthpone support Assisting with customer projects Create and update procedural documentation Basic telephony support and … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation, and email correspondence Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade /breakfix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop / Laptop / VDI - build, configuration and deployment to end users * Assist with software installation / deployment * Assist with Smarthphone deployments Secondary role … requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation / upgrade /breakfix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and … Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS / Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade /breakfix for desktop, laptop, and server • Smarthpone support • Network patching and trouble shooting Essential Skills and Qualifications: • Knowledge of Microsoft Windows … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop / Laptop / VDI - build, configuration and deployment to end users * Assist with software installation / deployment * Assist with Smarthphone deployments Secondary role … requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation / upgrade /breakfix for desktop, laptop, and server * Smarthpone support * Network patching and trouble shooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows … Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS / Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or more »
car & fuel card (+ out of hours support retainer) Join a leading independent IT service & support company as a Field Service IT Hardware Break-Fix Engineer. This dynamic role offers the opportunity to provide high-quality hardware support services to a diverse range of … clients in the Glasgow area. Role Overview: The Field Service IT Hardware Break-Fix Engineer will be responsible for completing hardware break-fix service calls and deployments for various clients. Working within a dedicated team of field engineers … driving licence. Desirable Skills: Experience supporting Storage Area Networks (SAN) and Cisco routing and switching (CCNA). Familiarity with imaging and deployment utilities (SCCM / Intune) and Microsoft Windows Server and Desktop. At least 3 years of experience in a similar role or as a Field Engineer. Attitude /more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop / Laptop / VDI - build, configuration and deployment to end users * Assist with software installation / deployment * * Cover on TechBar Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation / upgrade /breakfix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable … Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS / Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or more »
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
In Technology Group
2nd Line Service Desk Engineer Glasgow / Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk … Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities with on-site break … support for our valued clients. Day-to-Day: Respond to escalated service desk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the service desk team to resolve complex technical more »
Employment Type: Permanent
Salary: £25000 - £30000/annum 31 days holiday, pension, discount
2nd Line Service Desk Engineer Edinburgh / Onsite £25,000 - £35,000 Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their … innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions Day-to-Day: Swiftly respond to escalated service desk tickets, delivering efficient and effective on-site technical support. … Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collaborate seamlessly with the service desk team to overcome complex technical challenges. Contribute to the development of the technical documentation. Tech Stack: Active Directory Office 365 Windows Server more »
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Malom
IT Field Engineer Glasgow Region Key Responsibilities A hard-working individual with a can do attitude, responsible for the completion of hardware break-fix service calls and deployments for a wide variety of customers to manufacturer recommended standards using a multiplatform of products. You more »
Employment Type: Permanent
Salary: £27500/annum Car Allowance/Fuel Card + more
work as part of a busy service desk team clearing a high volume of tickets - Previous work doing basic to moderate diagnostic IT breakfix work and able to resolve … or escalate as required - Previous work using CRM systems to capture data adequately and keep track of workflows and customer queries - Previous customer facing / telephony experience - Previous exposure to MS technologies such as M365, InTune, Azure tec What you'll get in return - Day rate up to more »
Home Office Security Clearance Window experience including deployments via SCCM Some knowledge of IT networks including DNS / IP / DHCP Hardware breakfix experience If this Desktop Support Engineer role is of interest please apply now more »
Home Office Security Clearance Window experience including deployments via SCCM Some knowledge of IT networks including DNS / IP / DHCP Hardware breakfix experience If this Desktop Support Engineer role is of interest please apply now more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
GMA Consulting
FROM HOME (WFH) , GOOD WORK-LIFE BALANCE, COMPANY CAR THE ROLE: Based from home you will be working as a client facing IT hardware, breakfix, and support engineer going to company sites to fix IT related issues. THE COMPANY My client is a highly dynamic and successful … to client across the UK, including Aberdeen and the surrounding areas. Ideally you will have: - Previous experience in a similar role - Good IT hardware, breakfix, swap in / swap out experience - Microsoft application support - Good customer relationship building skills - A UK drivers licence A current Disclosure Scotland /more »
and escalate control room and pass admin critical infrastructure issues, including phones, VDU, PCs, printer, software, radios, etc. • Support the tech team with break-fix. • Support the client in their move towards occupancy of a new signature site with a significant headcount increase. Help to scope and … security maintenance requirements, security incidents and Health & Safety risks. • Identify, respond, mitigate and escalate to the Security Command Centre any security threats, risks and / or incidents. • Act as the emergency coordinator during fire alarm activation; Lead at site-level in responding to medical and security incidents and emergencies. … requirement to be on call consistently. Person specification: Essential: • Experience in a client and customer facing role within the corporate environment. • Experience in guarding / security management and events security; three years minimum. • Security license, certification and training in line with local regulatory requirements • Medical training: Level 3 Certificate more »