Service Delivery Manager
- Hiring Organisation
- Cygnet
- Location
- Birmingham, UK
- Employment Type
- Full-time
teams. This role is critical in ensuring the effective delivery, performance, and continuous improvement of digital services that support patient care, clinical operations, and business functions. You will be responsible for managing digital service operations, this includes managing our field engineers and service desk staff. You will ensure … excellence through ITIL-based service management practices. Working closely with internal teams, external suppliers, and key stakeholders, you will ensure services are aligned with business needs and deliver measurable value to healthcare professionals, service users and our wider business support functions. You will develop close working relationships with ...