Principal IT Operations Manager
- Hiring Organisation
- HS2 (High Speed Two) Ltd
- Location
- Birmingham, England, United Kingdom
Principal IT Operations Manager you will oversee the end-to-end delivery of IT services and operations across products and platforms to business and IT customers, supported by the service management team. The role focuses on ensuring that IT services are available and perform in line with defined service … Service Management practices (E.g. Incident, Request, Problem, Change, Release, and Event Management), ensuring consistent and high-quality support for end users and business critical systems Build and maintain a high-performing operations team, providing clear leadership and direction to managers responsible for service management, application lifecycle, and QA/ ...