support to the wider ICT Services division in line with the our internal IT strategy. To assist with the expansion of our ICT Services (Business Solutions) throughout our own, regional and global headquarters business channels, enabling scalability of our platforms and services to achieve this. To support cost … external customer SLA’s To manage patch/firmware management schedule for all internal and external networking environments. To assist and support with all BusinessContinuity Planning requirements. To support any emergency BusinessContinuity and/or Disaster Recovery actions if required. To manage all User … introduce new Managed Services into our product portfolio. To research and investigate new products in new technology areas such as IoT and to produce business cases where applicable for business approval and adoption. Any other tasks as directed Knowledge, Experience & Skills Exceptional technical knowledge of IT networks with more »
to 10 years experience as a Solutions Architect Designer. You will be involved in developing and implementing systems architecture designs that will meet business needs. The Solution Designer's responsibilities include designing innovative solutions based on business requirements, creating functional specifications, assessing the current software systems in place … of improvement, and overseeing development teams. Participating and leading on projects where analysis of systems or data requires an in-depth evaluation of complex business process, system process, and industry standards. Designing technology solutions by modelling requirements and applying standard application methodology best practices. Resolving technical problems as they … the Enterprise Architect to recommend solutions to improve it. Informing various stakeholders about any problems with the current technical solutions being implemented. Assessing the business impact that certain technical choices have. Providing updates to stakeholders on product development processes. Manage Stakeholder expectations regarding appropriate milestones and deadlines. Providing supervision more »
based systems) Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) Assistance with AAF and other audits Management of joiner/leaver process Businesscontinuity plan & disaster recovery This is a hybrid position with 2 to 3 days in the office at the offices in Reading. The more »
manage supplier due diligence to identify risk and impact of supplier/service/product use on data protection requirements and information security Conduct BusinessContinuity Management including BC Plan testing and reporting We have some great benefits to reward you for your hard work, do check them more »
the aim to highlight risks and mitigation plans in the interviewing and technical development of new and current team members, in line with the business’ strategic product portfolio. of the Service Desk ticketing system throughout the day to provide effective responses and resolutions to queries or issues. Ensuring that … Agreements for fault resolutions and service requests completions Provide support for internal and Delivery I.T projects with relevant technical documentation. To support any emergency BusinessContinuity and/or Disaster Recovery actions if required. a proactive approach towards all client activities. with all of the Technical Service departments … when required to ensure business objectives are met. liaise and manage any escalated faults with 3rd party suppliers for major incidents or network improvements. Knowledge, Experience & Skills worked on an IT service desk. of managing a team of 5 or more people Desktop, Networking, Server year experience. Phone Manner more »
