Professional Services Engineer (4th Line)
- Hiring Organisation
- Millgate
- Location
- Sheffield, Yorkshire, United Kingdom
- Employment Type
- Permanent Contract, Hybrid
- Salary
- £64,999
across the business. What You'll Be Doing As a Professional Services Engineer (4th Line), you'll work directly with clients to understand their business objectives, technical requirements and risks. You'll run discovery workshops, site assessments and technical reviews, then produce designs, proposals, statements of work and implementation … deliver on time and within scope, with clear implementation documentation and handover materials. You'll act as technical lead for Priority 1 and business-critical incidents, and take ownership of complex escalations from the Service Desk and Engineering teams. You'll coordinate the technical response, carry out root cause ...