2 of 2 Business Continuity Jobs in Sheffield

crisis management calls Conduct post-incident reviews and root cause analysis Manage ITIL Incident, problem, change and service transition processes Support disaster recovery and business continuity planning and testing Provide executive-level incident reporting Monitor supplier performance against SLAs and KPIs Identify and mitigate operational risks On call … environments Strong understanding of networks, servers, storage, virtualisation and cloud platforms Experience leading technical recovery activities and supplier engagement Knowledge of disaster recovery, business continuity and operational resilience Excellent stakeholder management and communication skills ITIL-based service management experience Ability to perform effectively in high-pressure situations Desirable ...

coach engineers across the business. What Youll Be Doing As a Professional Services Engineer (4th Line), youll work directly with clients to understand their business objectives, technical requirements and risks. Youll run discovery workshops, site assessments and technical reviews, then produce designs, proposals, statements of work and implementation plans. … replacements. Youll deliver on time and within scope, with clear implementation documentation and handover materials. Youll act as technical lead for Priority 1 and business-critical incidents, and take ownership of complex escalations from the Service Desk and Engineering teams. Youll coordinate the technical response, carry out root cause ...