Major Incident Manager
- Hiring Organisation
- Tria
- Location
- City, Sheffield, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 500 - 600 Daily
crisis management calls Conduct post-incident reviews and root cause analysis Manage ITIL Incident, problem, change and service transition processes Support disaster recovery and business continuity planning and testing Provide executive-level incident reporting Monitor supplier performance against SLAs and KPIs Identify and mitigate operational risks On call … environments Strong understanding of networks, servers, storage, virtualisation and cloud platforms Experience leading technical recovery activities and supplier engagement Knowledge of disaster recovery, business continuity and operational resilience Excellent stakeholder management and communication skills ITIL-based service management experience Ability to perform effectively in high-pressure situations Desirable ...