2 Business Strategy Jobs in Kettering

escalations from the Service Desk and IT consultancy to the business. The role will also be inclusive of occasional first line support to the business when required. To support and maintain key business information systems in line with current business strategy with an emphasis on, but … not limited to, end user business information systems environment and associated software and hardware. KEY TASKS/RESPONSIBILITIES/ACCOUNTABILITIES Support and maintains core operations of the RCI Endpoint environments across all RCI offices according to agreed service levels. This involves L2\L3 support including leading IT Endpoint projects … from other teams. Delivers all user IT service requests, new/updated hardware and software to agreed service levels, compliance requirements in line with business needs. Supports shift left initiative – providing supporting documentation for L1 services Provides proactive problem management and engages in continuous improvement. Manages 3rd party warranty more »

APIs to join a team at the heart of a major digital transformation programme. Working closely with a group of developers, systems analysts, and business leaders you will get to work on identifying, designing, planning and implementing a range of solutions to support their business strategy and more »