2 Business Support Analyst Jobs in the UK excluding London

D365 Business Central Support Analyst - £40K My client are looking for an ambitious and experienced D365 Business Central Support Analyst who is looking to progress into a new challenge within the Dynamics industry. The role offered is within an organsation with plans to upgrade … the role is take on full autonomy of their ERP application. The opportunity will see the successful candidate play a fundamental role in the support and upgrade of their Dynamics NAV/D365 Business central system. This role will require weekly site visits in the South West. Duties … 1st and 2nd line support of Dynamics NAV/365 Business Central Lead multi-site/cross-functional workshops to identify and document business application requirements for further enhancement End to end implementation support and aftercare Escalate in house queries to 3rd party support teams more »

About the role As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changesforour ResourceLink software customers. Our customer base includes many of the UK and Ireland's most recognised brands, medium-large organisations across private and public sector. Your role … Working closely with othermembers of the teamto ensure appropriate distribution of workload. Ensuring appropriate authorisation before making changes to records inZelliscustomer systems. Assisting the business withgeneral enquiries and providing support as necessary Skills & experience Excellent administration/coordination skills, with relevant experience in similar roles. Experience working with … customer support call-logging/ticketing systems. Good numeracy with strong verbal and written communication skills to enable you to work effectively with customers. Flexible in your approach to work. Able to adhere to standard processes but also able to identify opportunities for improvement. Well organised, conscientious, with a more »