1 Business Support Analyst Jobs in the East of England

About the role As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changesforour ResourceLink software customers. Our customer base includes many of the UK and Ireland's most recognised brands, medium-large organisations across private and public sector. Your role … Working closely with othermembers of the teamto ensure appropriate distribution of workload. Ensuring appropriate authorisation before making changes to records inZelliscustomer systems. Assisting the business withgeneral enquiries and providing support as necessary Skills & experience Excellent administration/coordination skills, with relevant experience in similar roles. Experience working with … customer support call-logging/ticketing systems. Good numeracy with strong verbal and written communication skills to enable you to work effectively with customers. Flexible in your approach to work. Able to adhere to standard processes but also able to identify opportunities for improvement. Well organised, conscientious, with a more »