Jobs 1 to 2 of 2

Service - Help Desk Team Leader

Reigate, Surrey -
Capita
To ensure that the Service Desk deliver excellent service to our customers 100% of the time and that requests are handled within SLA. The Service Desk Team Leader will have line management responsibilities for their teams and act as a mentor and escalation point for them... Responsibilities: * Monitor the support...
Salary: Benefits
Posted: 5 days ago

NOC Engineer

Reigate -
Capita - ITPS
Log incoming faults on our system (BMC SDE Call Management Software), carry out initial diagnostics and look to resolve 95+% of all faults and requests.  Work within strict SLA's to provide our customers with a timely resolution...  Ensure that the customer is kept informed of the progress of the...
Salary: £20000 - £26000 per annum
Posted: 7 days ago