12 of 12 CMDB Jobs in London

Role: ServiceNow DevOps Engineer DevOps Engineer CMDB & Automation Contract duration: 6 months Location: London, UK (Hybrid for 3days/week) Per day rate: 250 GBP (Inside IR35) Position Overview We are looking for a DevOps Engineer CMDB & Automation to join our IT Service Management and Operations team. This role will … focus on designing, implementing, and maintaining the Configuration Management Database (CMDB) , while driving automation initiatives across infrastructure and application environments. The ideal candidate will have strong expertise in ServiceNow CMDB, DevOps practices, and automation frameworks, with a passion for improving operational efficiency, accuracy, and compliance. Key Responsibilities CMDB Management Design ...

related tickets, incident resolution, problem management, and documentation. Contribute to change management activities, including planning, testing, and implementing infrastructure changes. Ensure accurate configuration management (CMDB), support disaster recovery activities, and collaborate with suppliers to resolve issues quickly. Identify opportunities to improve processes, documentation, and infrastructure performance. What We’re Looking ...

data protection. Manage incidents and requests in ServiceNow, meet SLAs, document root causes. Contribute to SOPs, runbooks, and knowledge base articles. Maintain CMDB/asset database, handle RMA/repairs, and ensure compliant disposal. Key Requirements: ITIL-oriented (certification preferred). Strong analytical, organizational, and communication skills. Solid understanding ...

integrations based on business needs. Customize ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow platform ...

Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM ...

product owner for the platform post-implementation - managing configuration, enhancements, user access, data quality, and roadmap. Partnering with IT and vendors on integrations (eg, CMDB, service management tools, risk registers, HR systems) and automation opportunities. Conduct and maintain policy reviews, risk assessments, and business impact analyses (BIAs) to ensure frameworks ...

services. Troubleshoot and resolve complex SharePoint and web platform issues. Mentor and coach team members on SharePoint best practices. Maintain documentation, knowledge articles, and CMDB updates to improve service efficiency. Identify and implement improvements to enhance platform resilience and performance. Key Requirements Proven experience as a SharePoint Engineer with ...

Contract duration: 6 months and will be extended further Location: London Job Details: Designs and governs the technical architecture for Change Management and CMDB in ServiceNow. Ensures integration, scalability and alignment with platform best practices. ServiceNow back ground experience needed CSA certified - good to have ...

including: ITSM (Incident, Problem, Request, Change) HRSD (Human Resources Service Delivery) Security Incident Response (SIR) and Vulnerability Management Service Portal and Virtual Agent configuration CMDB setup and maintenance Configure and maintain: Workflows and Item Designer Transform Maps, Data Loads, and MID Servers Integration points (SOAP/REST APIs) Service Portal … solution delivery Support continuous improvement of processes, methodologies, and platform best practices Required Skills & Experience: Proven experience with: ServiceNow development, configuration, and architecture ServiceNow CMDB Integrations and MID Server setup Virtual Agent, Employee Centre, HRSD, and Security Modules Strong Scripting experience (JavaScript, SQL, HTML/CSS, XML, SOAP/REST ...

Management (ITSM) This is the technical backbone of the role. You must be confident in configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. … workflows. IT Asset Management (ITAM) Essential for Technology Experience delivery. You should understand: Hardware and Software Asset Management concepts Asset lifecycles Integration between ITAM, CMDB, ITSM, and procurement Employee Experience and Workplace Service Delivery You should be comfortable delivering: Workplace Service Delivery Employee onboarding and transitions Employee-facing service experiences ...

architecture to lead technical delivery across a major transformation programme. This role suits a hands-on architect with deep knowledge of Helix ITSM, Atrium CMDB, AR System, Digital Workplace, Smart IT, and complex integration environments.Key ResponsibilitiesDefine, validate and govern BMC Helix architecture across ITSM, CMDB, Digital Workplace and Smart IT.Design … solutions using Helix Innovation Studio and Business Workflows.Lead integrations with third-party platforms including Active Directory, orchestrators, discovery tools, APIs, web services and middleware.Oversee CMDB reconciliation, data flows, auto-ticketing and identity management integrations.Own end-to-end technical delivery, ensuring compliance with ITIL, enterprise standards and governance frameworks.Support Agile delivery ...

landscapes.Key Responsibilities• Solution Design & Architecture• Lead end to end design and configuration of ServiceNow solutions for telco processes.• Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models.• Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB ...