15 of 15 CMDB Jobs in London

Role: ServiceNow DevOps Engineer DevOps Engineer CMDB & Automation Contract duration: 6 months Location: London, UK (Hybrid for 3days/week) Per day rate: 250 GBP (Inside IR35) Position Overview We are looking for a DevOps Engineer CMDB & Automation to join our IT Service Management and Operations team. This role will … focus on designing, implementing, and maintaining the Configuration Management Database (CMDB) , while driving automation initiatives across infrastructure and application environments. The ideal candidate will have strong expertise in ServiceNow CMDB, DevOps practices, and automation frameworks, with a passion for improving operational efficiency, accuracy, and compliance. Key Responsibilities CMDB Management Design ...

related tickets, incident resolution, problem management, and documentation. Contribute to change management activities, including planning, testing, and implementing infrastructure changes. Ensure accurate configuration management (CMDB), support disaster recovery activities, and collaborate with suppliers to resolve issues quickly. Identify opportunities to improve processes, documentation, and infrastructure performance. What We’re Looking ...

Separated ITSM environments and managing complex integrations Strong development in JavaScript, Glide API, Script Includes, REST/SOAP APIs, and ServiceNow scripting Experience with CMDB, Asset Management, Service Portal development (HTML/CSS/AngularJS), and workflow automation Proven track record managing upgrades, troubleshooting complex issues, and stakeholder communication ITIL ...

data protection. Manage incidents and requests in ServiceNow, meet SLAs, document root causes. Contribute to SOPs, runbooks, and knowledge base articles. Maintain CMDB/asset database, handle RMA/repairs, and ensure compliant disposal. Key Requirements: ITIL-oriented (certification preferred). Strong analytical, organizational, and communication skills. Solid understanding ...

services. Troubleshoot and resolve complex SharePoint and web platform issues. Mentor and coach team members on SharePoint best practices. Maintain documentation, knowledge articles, and CMDB updates to improve service efficiency. Identify and implement improvements to enhance platform resilience and performance. Key Requirements Proven experience as a SharePoint Engineer with ...

services. Troubleshoot and resolve complex SharePoint and web platform issues. Mentor and coach team members on SharePoint best practices. Maintain documentation, knowledge articles, and CMDB updates to improve service efficiency. Identify and implement improvements to enhance platform resilience and performance. Key Requirements Proven experience as a SharePoint Engineer with ...

services. Troubleshoot and resolve complex SharePoint and web platform issues. Mentor and coach team members on SharePoint best practices. Maintain documentation, knowledge articles, and CMDB updates to improve service efficiency. Identify and implement improvements to enhance platform resilience and performance. Key Requirements Proven experience as a SharePoint SME with ...

services. Troubleshoot and resolve complex SharePoint and web platform issues. Mentor and coach team members on SharePoint best practices. Maintain documentation, knowledge articles, and CMDB updates to improve service efficiency. Identify and implement improvements to enhance platform resilience and performance. Key Requirements Proven experience as a SharePoint Engineer with ...

Contract duration: 6 months and will be extended further Location: London Job Details: Designs and governs the technical architecture for Change Management and CMDB in ServiceNow. Ensures integration, scalability and alignment with platform best practices. ServiceNow back ground experience needed CSA certified - good to have ...

Management (ITSM) This is the technical backbone of the role. You must be confident in configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. … workflows. IT Asset Management (ITAM) Essential for Technology Experience delivery. You should understand: Hardware and Software Asset Management concepts Asset lifecycles Integration between ITAM, CMDB, ITSM, and procurement Employee Experience and Workplace Service Delivery You should be comfortable delivering: Workplace Service Delivery Employee onboarding and transitions Employee-facing service experiences ...

estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role … onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations ...

landscapes.Key Responsibilities• Solution Design & Architecture• Lead end to end design and configuration of ServiceNow solutions for telco processes.• Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models.• Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB ...

Responsibilities Solution Design & Architecture Lead end to end design and configuration of ServiceNow solutions for telco processes. Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models. Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. ...

troubleshoot JavaScript-based business rules, script includes, and workflow scripts within ServiceNow. Collaborate with cloud and infrastructure teams to ensure accurate and timely CMDB updates. Monitor and improve Discovery performance and ECC Queue processing. Qualifications: Proven experience with ServiceNow Discovery, especially in AWS environments. Strong proficiency in JavaScript within … ServiceNow platform. Familiarity with CMDB architecture, event-driven automation, and MID Server configuration. Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited ...

business rules, script includes, and workflow scripts within the ServiceNow platform. Partner with cloud and infrastructure teams to maintain accurate and up-to-date CMDB records. Track and enhance the performance of ServiceNow Discovery and optimize ECC Queue processing. Required Skills: Strong experience with ServiceNow Discovery , especially in AWS environments … . Strong proficiency in JavaScript within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance To be considered, please ensure you complete your application ...