1 to 25 of 78 CMDB Jobs in London

ideal candidate will have hands‐on experience delivering ServiceNow solutions in telecom BSS/OSS/Network environments, with deep expertise in CSDM, CMDB, TNI, CSM, ITSM, ITOM, Integrations, and TMF API frameworks. Knowledge of NowAssist and GenAI capabilities within ServiceNow is a strong advantage. This role requires a combination … design and configuration of ServiceNow solutions for the client's telco processes. They will align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models, and will design telecom‐specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. This ...

REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow CSA, CAD or relevant CIS certification. Experience with ...

post-implementation reviews (PIR) and early-life support (ELS) periods to minimise risk during production go-lives. Knowledge & Asset Management: Ensure service management databases (CMDB), configuration items and support documentation are accurate before sign-off. Stakeholder & Vendor Management: Facilitate operational sign-offs across Service Desk, Infrastructure, Cybersecurity and Business Units. ...

ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps. Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub A solid understanding of platform governance, data models and upgrade ...

/Lead Architect . Key Skills: Strong ServiceNow ITOM, Event Management & Event-to-Incident Automation Hands-on ServiceNow FSM, Dynamic Scheduling & Dispatching Strong ITSM, CMDB & CSDM knowledge Experience with Discovery, Service Mapping & Operational Intelligence Integration expertise using REST/SOAP, IntegrationHub & MID Server Experience integrating ServiceNow with Splunk, Dynatrace, SolarWinds ...

data to drive service improvement, automation, and shift-left opportunities. Own observability tooling, platform governance, onboarding standards, and lifecycle management. Ensure integration with ITSM, CMDB, and service mapping to strengthen service models and impact assessment. Track platform usage, costs, KPIs, and outcomes, providing clear reporting to technology and business stakeholders. ...

response architectures covering analytics rules, MITRE ATT&CK-aligned use cases, threat hunting, workbooks, watchlists, automation and SOAR playbooks. Design secure integrations with ITSM, CMDB, threat intelligence, vulnerability management, identity, network and incident response processes. Produce and own architecture artefacts including requirements, High-Level Designs (HLDs), Low-Level Designs (LLDs ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

expertise in: o ServiceNow scripting (Client C Server-side) o Flow Designer o Integration Hub o Service Portal/Employee Centre o ATF o CMDB architecture.Strong experience with enterprise integrations (REST, SOAP, MID Server).Demonstrated experience delivering end-to-end implementations (design through deployment).Strong understanding of security model (ACLs ...

Deep expertise in: ServiceNow scripting (client-side and server-side) Flow Designer Integration Hub Service Portal/Employee Center Automated Test Framework (ATF) CMDB architecture Strong experience with enterprise integrations, including: REST SOAP MID Server Demonstrated experience delivering end-to-end ServiceNow implementations , from design through deployment. Strong understanding ...

operating models Manage the complete lifecycle of hardware assets, from procurement through to secure disposal Maintain and optimise the Asset Management Database and Configuration Management Database, ensuring data integrity Establish and enforce data standards, controls, and accountability protocols Reconcile data across service management, procurement, inventory, and supplier systems to ensure ...

include a complete operational service wrapper. Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates. Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight Oversee the effectiveness of ITSM processes as they ...

build and release pipelines using Git, GitHub Actions, or Azure DevOps; experience integrating infrastructure workflows with ITSM tools such as ServiceNow and maintaining accurate CMDB data through automation; experience with Ansible, Windows Server, Active Directory, Docker, Kubernetes, Azure Container Apps, or AKS; experience with Azure Cost Management, budgets, FinOps practices ...

widget creation. Implement solutions using Flow Designer, Integration Hub, and Orchestration. Integrations & ITOM Design and implement integrations between ServiceNow and third-party systems, including CMDB and event management tools. Architect and manage ITOM solutions, including Discovery, Service Mapping, and Event Management. Manage and support MID Server architecture and deployments. Operations ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

drive high performance. What you’ll bring Extensive experience managing enterprise platforms, with significant ServiceNow expertise. Strong knowledge of ServiceNow products including ITSM, CMDB, HRSD and related capabilities. Proven experience developing and executing platform strategies and roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder management ...

applications · Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements · Mentor development teams and establish architectural standards Required Skills · ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM) · Enterprise Integration Architecture · AI/ML and GenAI Architecture · Service Mapping and Platform Governance · Cloud Architecture (Azure/AWS/ ...

guiding junior developers and other team members during implementationsQUALIFICATIONSRequired15+ years of Experience in managing projects and programs on below ServiceNow Product suitesCSDM and CMDB ImplementationITOM Health and Visibility, Discovery, Service Mapping, Event management Integration with Monitoring tools Health Log AnalyticsCustomer Service Management CSMField Service Management FSMSales Order Management ...

firewall, proxy, certificate and platform connectivity issues Support vulnerability management, security hygiene and compliance improvement programmes Integrate Tanium with surrounding technologies such as ServiceNow, CMDB, identity and security platforms Lead customer workshops, design reviews, demonstrations and technical presentations Provide technical leadership, mentoring and assurance to other consultants and engineers Identify ...

Working knowledge of automation/IaC concepts (Ansible/Terraform) and standardized build pipelines. ITIL/ITSM familiarity and operational model design (monitoring, patching, CMDB, change governance). Certifications (nice to have): VMware (VCP/VCAP), TOGAF, Cisco (CCNP), ITIL, OEM certifications. Success Measures (What “Good” Looks Like) Approved ...

Cloud, Azure, Databricks, data life cycle management, master data systems, legacy data warehouse, workplace productivity tools) and technology operations support services (e.g. service desk, CMDB). Experience of working in a large enterprise or FTSE 100 organisation. How this role fits into the wider Bank: This role is central ...

configure. Experience Required: Experience in Admin, Configuration & Development related activities in ServiceNow - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests, SLM & Virtual Agent. Experience with IAM modules specifically Clear Skye identity governance and admin software (mandatory requirement) Experience on non-ITSM modules e.g. ...

Working knowledge of automation/IaC concepts (Ansible/Terraform) and standardized build pipelines. ITIL/ITSM familiarity and operational model design (monitoring, patching, CMDB, change governance). Certifications (nice to have): VMware (VCP/VCAP), TOGAF, Cisco (CCNP), ITIL, OEM certifications. #J-18808-Ljbffr ...

Senior ServiceNow Architect for UK-based hybrid delivery across telecom BSS/OSS. You will lead end‐to‐end design and configuration, driving CMDB, CSDM, and TMF‐aligned data models, while delivering hands‐on development and integrations with BSS/OSS, CRM, and network systems. The role emphasises AI/ ...

coaching and developing engineers Clear, pragmatic communication style with ability to engage technical and non-technical audiences Desirable experience Experience with inventory or CMDB platforms, Terraform Enterprise, vendor management or service management frameworks Why join us? Highly competitive compensation plus annual discretionary bonus Lunch provided via Just Eat for Business ...