and implementing Flow Designer and Legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. ConfigurationManagement: Working with CMDB and Discovery. Performance Analytics and Reporting: Creating dashboards and custom reports. Security and Access Control: Roles, ACLs, and data protection best practices. Certifications Certified System Administrator (CSA) Certified Application Developer More ❯
and implementing Flow Designer and legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. ConfigurationManagement: Working with CMDB and Discovery. Professional Experience Hands-on experience in ServiceNow development and administration (typically 2-5+ years). Experience in Agile/Scrum environments and using tools like Jira or More ❯
operations. Strong functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting. Deep experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB). Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components. Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request ManagementMore ❯
be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagementDatabase and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagementDatabase and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯
years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in thirdparty More ❯
london, south east england, united kingdom Hybrid / WFH Options
RED Global
days per week onsite in London. Desired skills: 10+ years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Telecommunication Network Inventory TNI Strategic Portfolio More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
RED Global
days per week onsite in London. Desired skills: 10+ years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Telecommunication Network Inventory TNI Strategic Portfolio More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
local adopted artefacts including Control Frameworks, Risk Assessments, IT DR plans, business continuity plans Create DORA business requirements and user stories for key technology implementation programmes including the ServiceNow CMDB, CSDM and TPRM tools Support the creation and coordination of DORA-compliant Target Operating Model (TOM) for both Group and Local Entities that can support the needs of other large More ❯
serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configurationmanagementdatabase (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision … Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software … and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and More ❯
throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide to deliver value to our … to changing priorities and business needs What You'll Bring 8+ years of experience developing and maintaining ServiceNow solutions 4+ years of hands-on experience designing and implementing robust CMDB solutions, leveraging integrations, Discovery, and Service Mapping. Proven experience in platform upgrades, performance optimization, and maintenance Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and More ❯
issues escalated from first-line support. Liaise with engineering teams to report design, reliability, and maintenance issues. Assist in product installation, configuration, and customer training. Support ITSM, ITIL, or CMDB-related processes. Skills & Experience Required Strong understanding of ITSM, ITIL, or CMDB concepts. Hands-on experience with cloud platforms such as Microsoft Azure, AWS, Google Cloud Platform, and Okta. Proven More ❯
and coordinate IT environments across cloud and on-premise platforms- Monitor environment performance and availability- Recommend strategic improvements and cost optimisation- Ensure governance and alignment with project delivery- Maintain CMDB and configuration consistency- Collaborate with cross-functional teams to support automation and access controlRequirements:- Proven experience in environment management and governance- Strong understanding of Azure Cloud and DevOps practices- Excellent … communication and stakeholder management skills- Experience with CMDB, monitoring tools, and configuration managementThis is a fantastic opportunity to shape the future of IT environment strategy at TXP. If you're proactive with a passion for optimisation and collaboration, we want to hear from you. More ❯
Configuration Manager - eDV Cleared £600-£625 per day (Inside IR35) (Full-time Onsite in London 12-Month Contract) Our client, a leading global technology organisation, is seeking an experienced Configuration Manager to take ownership of the configurationmanagement process across More ❯