1 to 25 of 55 CMDB Jobs in London

and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯

and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯

for ensuring that incidents are resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be to Identify, Develop and Implement … Stay abreast of industry trends and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree in Computer Science, Information Systems More ❯

Improvement: Serve as the single point of contact for business and supplier stakeholders. Define and monitor SLAs, holding partners accountable for delivery. Drive continuous service improvement initiatives and manage CMDB updates. Base location - Hybrid - Hampton Coal Wharf, London Working pattern - 36 hours Monday to Friday. What you should bring to the role: Essential Experience: Ability to gain SC Clearance. IT More ❯

and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with development teams for resolution. Ensure QA processes align with ITIL framework and banking governance standards. 2Business Analysis More ❯

and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with development teams for resolution. Ensure QA processes align with ITIL framework and banking governance standards. 2Business Analysis More ❯

to the optimization of ITIL-aligned processes, in particular Incident, Request, Problem, Change, and Service Level Management. Maintain documentation of reporting methodologies, definitions, and data sources within ServiceNow. Support CMDB data integrity and integration for accurate reporting and analysis. Gather business and technical requirements for IT reporting needs and translate them into ServiceNow reporting solutions. Present key findings and insights More ❯

ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. More ❯

IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT More ❯

ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. More ❯

to the optimization of ITIL-aligned processes, in particular Incident, Request, Problem, Change, and Service Level Management. Maintain documentation of reporting methodologies, definitions, and data sources within ServiceNow. Support CMDB data integrity and integration for accurate reporting and analysis. Gather business and technical requirements for IT reporting needs and translate them into ServiceNow reporting solutions. Present key findings and insights More ❯

to the optimization of ITIL-aligned processes, in particular Incident, Request, Problem, Change, and Service Level Management. Maintain documentation of reporting methodologies, definitions, and data sources within ServiceNow. Support CMDB data integrity and integration for accurate reporting and analysis. Gather business and technical requirements for IT reporting needs and translate them into ServiceNow reporting solutions. Present key findings and insights More ❯

EXPECTED SKILLS AND EXPERIENCE SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of More ❯

EXPECTED SKILLS AND EXPERIENCE SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of More ❯

in change advisory boards, governance forums, and design reviews. Framework Development: Contribute to the evolution of service design methodologies and best practices, such as ITIL and TOGAF. Service Catalogue & CMDB: Support the ongoing development of the service catalogue and configuration management database (CMDB) architecture. Skills & Experience Required Essential: Proven experience in IT service architecture, ITSM, or service design roles within More ❯

modules to meet business and regulatory needs. Key Responsibilities: Lead ServiceNow Phase 1 implementation, ensuring functional parity with current service management platform. Design and implement a fit-for-purpose CMDB with automated updates and full estate coverage. Deliver integrated Incident, Problem, and Change Management modules. Oversee creation of a user-centric Service Portal and standardised Service Catalogue. Ensure integration with … agreed terms. Oversee Go-Live and Hypercare phases for a smooth production transition. Experience/Skills Required: 10+ years’ experience delivering enterprise-scale ServiceNow ITSM implementations. Deep expertise in CMDB, CSDM, service taxonomy, and Incident/Problem/Change Management. Proficient in ServiceNow configuration, API integration, and workflow automation. Experience with automated discovery, CI/CD, and service impact analysis. More ❯

ServiceNow Analyst (CMDB focus) - CONTRACT/REMOTE/6 MONTHS Remote with occasional travel to central London. (not expensed) £500-600 per day Inside IR35 ASAP interviews, ASAP start 6 month contract with opportunity of extension. Position Overview: My client is seeking an experienced ServiceNow analyst to join their Cyber Security Maturity Programme. The role centres on assisting to implement … an Enterprise CMDB across the enterprise consolidating asset data from a variety of sources and integrating into Operation, Security and Business processes and tools to help strengthen their cybersecurity posture. Key Responsibilities: • Implement and optimise a comprehensive service-aware CMDB that maps business services to technical components. • Develop the implementation of service mapping to establish clear relationships between business services More ❯

ServiceNow Analyst (CMDB focus) - CONTRACT/REMOTE/6 MONTHS Remote with occasional travel to central London. (not expensed) £(Apply online only) per day Inside IR35 ASAP interviews, ASAP start 6 month contract with opportunity of extension. Position Overview: My client is seeking an experienced ServiceNow analyst to join their Cyber Security Maturity Programme. The role centres on assisting to … implement an Enterprise CMDB across the enterprise consolidating asset data from a variety of sources and integrating into Operation, Security and Business processes and tools to help strengthen their cybersecurity posture. Key Responsibilities: • Implement and optimise a comprehensive service-aware CMDB that maps business services to technical components. • Develop the implementation of service mapping to establish clear relationships between business More ❯

management for consumables and hardware and software provision. Ensuring support and operational procedure documents are kept up to date for day to day activities and tasks. Maintaining the Configuration Management Database for Racing Post assets. B2B 1st line triage and life cycle management ITIL Incident Management using a Service Management toolset following an established best practice framework process. Internal Customers More ❯

alignment withITIL best practicesand automated workflows. LeadService Asset and Configuration Management (SACM), ensuringaccurate and real-time management of software and IT assets within the CMDB. Drive continuousenhancements to the CMDB, improvingvisibility, compliance, and lifecycle managementof IT assets. Security, Compliance & Risk Management: Embedsecurity and compliance into operational workflowswith automated security controls. Ensure adherence toISO 27001, NIST, SOC 2, GDPR, and cloud More ❯

SAN/NAS, backup, replication) Networking (LAN/WAN, firewalls, load balancers) IAM (Active Directory, DNS, DHCP) Skilled in designing HA/DR enterprise solutions Experience with discovery tools, CMDB, orchestration, and automation Familiar with ITSM and service transition practices Excellent communication skills, able to explain technical concepts to varied audiences Candidates must hold an active SC Clearance* Desirable Skills More ❯

SAN/NAS, backup, replication) Networking (LAN/WAN, firewalls, load balancers) IAM (Active Directory, DNS, DHCP) Skilled in designing HA/DR enterprise solutions Experience with discovery tools, CMDB, orchestration, and automation Familiar with ITSM and service transition practices Excellent communication skills, able to explain technical concepts to varied audiences Candidates must hold an active SC Clearance* Desirable Skills More ❯

kept up to date. Report and manage license usage, tracking and reporting. Ensure that all asset configuration items are identified, accounted, reported, verified and audited Coordinate all asset configuration management database changes which directly or indirectly impacts production services Have a working knowledge of implications of configuration changes, such as pricing changes, license allocation and other key Asset Management services. More ❯

building and configuring end-user compute hardware and ensuring the IT build areas are to standard. This role will maintain the accuracy and integrity of config data within ITSM & CMDB tools, ensuring that they are aligned with ITILv4 & USS policies and practices. You will act as a central point of contact for managing the supporting configuration-related queries and contribute More ❯

london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), Configuration Management Database (CMDB), Strategic Portfolio Management (SPM), AppEngine, Custom Applications, and Service Portal. Utilize platform tools such as Predictive Intelligence, Flow Designer, Virtual Agent, Workspaces, Catalog Builder, and UI Builder to deliver scalable More ❯