1 to 25 of 34 CMDB Jobs in London

Agile or hybrid delivery environments Ability to engage effectively with both technical and non-technical stakeholders Desirable Experience Exposure to additional ServiceNow modules (e.g. CMDB, ITOM, HRSD, CSM) Familiarity with integration patterns and APIs within ServiceNow ecosystems Knowledge of workflow automation and digital transformation initiatives Experience using tools such ...

workflows (multi-step, goal-oriented AI automation). Technical Proficiency: Proficiency in JavaScript, Glide APIs, HTML, CSS, AngularJS, and experience with data models like CMDB/CSDM. Analytical Skills: Ability to translate complex business requirements into technical solutions and architecture designs. Problem-Solving: A passion for solving complex problems through ...

years of experience on ServiceNow platform in the capacity of architecting, administering, developing, and supporting the toolset Excellent command on ITOM discovery, ITSM and CMDB modules Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow ...

implementation of ServiceNow modules to ensure quality delivery. Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. Skilled in implementing CMDB, discovery, event management, and service mapping. Proficient in preparing high-level design (HLD) and low-level design (LLD) documents. Experienced in enabling new features ...

organisation. Proven ability to lead, motivate, and manage geographically dispersed, diverse teams. Strong stakeholder management skills; building strong relationships and ensuring alignment on CMDB strategy. Experience establishing and enforcing governance processes and data quality standards within an ITIL framework. Excellent communication and interpersonal skills; effectively leading and managing teams. Strong … Model (CSDM) framework. Responsibilities: The key responsibilities revolve around ensuring that all Service Management-related disciplines are supported via high quality Configuration Management Database (CMDB) data, including working with Service and Application owners to ensure that they are meeting their responsibilities for maintenance of CMDB data, and ensuring compliance with ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

analytical, process mapping and documentation skills. Ability to work across Finance, Technology, Business Change and Architecture functions. Desirable Knowledge of Apptio, ServiceNow, CSDM or CMDB data modelling. Experience designing capability frameworks or operating models. Understanding of IT allocations, chargeback or service costing. Experience in a large or regulated organisation. ...

been commissioned to identifya skilled SC Cleared ServiceNow Architect to support the design and optimisation of the ServiceNow platform, with a focus on ITSM, CMDB and CSDM for one of their government clients. Must be UK based. Fully Remote. Long Term contract -Excellent Day Rate DOE. Job Responsibilities/Objectives ...

Asset & Configuration Management SME with strong hands-on expertise in defining Configuration Management and IT Asset Management processes. Experience in data governance and ensuring CMDB data issues are reported and assigned to the data owners for remediation. A strong knowledge of ServiceNow and understanding the key components of the CMDB … components of data governance are in place including data quality, data rules, lifecycle management, auditing and reporting. Reporting & Metrics: Create, analyze, & verify CMDB reporting to ensure the CMDB is accurate, to enable key stakeholders to make data driven decisions across the business. Automation & Continuous Improvement: Proactively look to improve ...

readiness, risk tracking, and BAU handover documentation Qualifications: Proven Business Analyst experience with Service Design/Transition exposure Strong ITIL knowledge and ServiceNow experience (CMDB, workflows, catalogue) Confident managing multiple stakeholders and delivery workstreams Structured, proactive, and highly delivery-focused ...

. Managing multiple parallel integrations. OneTrust experience is a plus but not required. Nice to Have OneTrust Data Discovery nodes, connectors, classification tuning ServiceNow CMDB and change workflows Data governance/privacy concepts (PII, PCI, PHI) Docker/Kubernetes familiarity Kindly share your up to date CV for immediate consideration. ...

ITAM) and Configuration Management capabilities. This Specialist role will report into the Practice Owner of the IT Configuration & Asset Management team to enhance robust CMDB and ITAM controls, improve data quality, and deliver audit-ready licensing and configuration governance across a global environment click apply for full job details ...

reviews, root-cause analysis, and long-term posture improvements. Integrations & Automation Maintain integrations with Jira/ADO, SIEM/SOAR, Slack/Teams, and CMDB/GRC. Automate workflows for enrichment, prioritisation, ticketing, and reporting. Partner with Engineering to build auto-remediation playbooks for safe-to-fix classes (eg, public ...

Opportunity: You’ll play a key role in expanding ServiceNow capabilities across a wide range of solutions, including: ITSM/ITOM (incl. AIOps, CMDB, Discovery) HRSD, CSM, FSM, IRM S2P, TSOM, App Engine AI-led and platform-based transformation solutions This role sits at the intersection of sales and solutioning ...

essential. * Proven experience as a ServiceNow Technical Architect within consultancy or complex multi-client environments. * Strong understanding of the ServiceNow platform, including architecture, integrations, CMDB, ITOM, ITSM, HRSD, SecOps, or other major modules. * Experience designing enterprise-scale, secure, and high-performing ServiceNow solutions. * Excellent client-facing skills, with the ability ...

multiple full lifecycle implementations Deep understanding of ServiceNow platform architecture and data model Module Exposure (Strong Experience Across Multiple) ITSM (Incident, Problem, Change, Request, CMDB) ITOM (Discovery, Service Mapping, Event Management) ITBM/SPM (Demand, Project, PPM) CSM HR Service Delivery SecOps/GRC (desirable) Experience Platform, Service Catalog, Flow … Skills Advanced knowledge of: Scoped applications and update sets Glide scripting (JavaScript) Flow Designer and Automation Engine REST/SOAP integrations and MID Server CMDB & CSDM framework Strong understanding of: Role-based security Performance Analytics UI Builder/Workspace (desirable) Certifications ServiceNow Certified Technical Architect (CTA) – highly desirable or Certified ...

Responsibilities Program Leadership Lead end-to-end delivery of a large ServiceNow transformation program for telecom operations. Manage multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations. Drive program execution aligned with business transformation goals. Establish and maintain program governance frameworks. Scaled Agile Delivery Management Lead program execution … risks Budget utilization. ServiceNow Program Oversight Provide leadership for ServiceNow platform initiatives including: IT Service Management (ITSM) IT Operations Management (ITOM) Configuration Management Database (CMDB) Telecom Service Operations Management (TSOM) Telecom Service Management (TSM) Customer Service Management (CSM) Ensure alignment with enterprise architecture and telecom operational processes. Required Qualifications Experience ...

below: Lorenz Pasch - Hays Recruitment: My mobile number and email address are available on my LinkedIn profile. This role requires hands-on experience in CMDB and IT asset management within structured IT service environments. You must be able to demonstrate: Proven experience managing CMDB data (Configuration Items, relationships, and integrity … Experience supporting Change Management with impact and dependency analysis Familiarity with ITIL practices (Configuration, Asset, Change Management) Experience working with ITSM tools (e.g. ServiceNow CMDB) This role is not suitable for Service Desk, general IT support, or purely administrative asset tracking backgrounds. If your experience does not include the above ...

accountable for the end-to-end technical architecture, governance, and strategic evolution of the ServiceNow platform, with a strong focus on ITSM, ITOM, CMDB, CSDM, and Discovery. This role provides architectural leadership across the ServiceNow estate, ensuring the platform is scalable, secure, supportable, and aligned to ServiceNow best practices … design authority for all significant platform changes, integrations, and enhancements. • Ensure architectural consistency across ITSM, ITOM, CSM, and future ServiceNow capability expansion. CMDB, CSDM & Discovery Leadership • Design, implement, and govern a robust CMDB architecture, ensuring accuracy, completeness, and fitness for purpose. • Lead the adoption and ongoing maturity of the Common ...

providing guidance and best practices. Utilise technical skills to configure and administer ServiceNow IRM/GRC modules, including Flow Designer, ACLs, scripting (Glide), and CMDB relationships. Integrate risk data via REST APIs, MID Server, and data imports, ensuring seamless data flow and automation. What you'll bring: Proven experience configuring ...

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below: Lorenz Pasch - Hays Recruitment ...

critical path and we need a strong ServiceNow developer. This person will be responsible for supporting the migration along with working across CMDB, Incident, problem, change and release management click apply for full job details ...

experienced ServiceNow Lead Developer to design, develop, and implement scalable solutions on the ServiceNow platform. The ideal candidate will have deep expertise in CMDB, ITOM, TSOM, and TSM modules , along with strong hands-on development experience in ServiceNow scripting, integrations, and platform architecture click apply for full job details ...

platform is up-to-date at all times with Customer Service activities, including maintaining the Supplier Catalog, Contract Catalog, and Asset Configuration Management Database (CMDB) Produce relevant reports in a standard format and agreed timeframe Work with important stakeholders to discuss any changes in the reporting processes Add a commentary ...

experienced ServiceNow Lead Developer to design, develop, and implement scalable solutions on the ServiceNow platform. The ideal candidate will have deep expertise in CMDB, ITOM, TSOM, and TSM modules , along with strong hands-on development experience in ServiceNow scripting, integrations, and platform architecture. The candidate will play a key role … driving ServiceNow platform development, CMDB maturity, IT Operations automation, and telecom service operations transformation , while mentoring junior developers and collaborating with cross-functional teams. Key Responsibilities ServiceNow Development Design, develop, and implement solutions on the ServiceNow platform aligned with business requirements. Build and customize ServiceNow applications using: o Business Rules ...