1 to 25 of 35 CMDB Jobs in London

be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯

be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯

the V&A. Proactively monitor the V&A Network and work with suppliers to ensure robust and stable network provision across all sites. Confident configuration management capability to ensure CMDB is kept up to date and supplier engagement to ensure incidents and problems are resolved in a timely manner and brining different suppliers together to resolve issues with minimal business More ❯

remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (24+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯

intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯

intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯

guidance and SME-level support throughout the project lifecycle Key Skills & Experience: Proven experience as a ServiceNow Implementation Specialist/SME Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, CMDB, etc.) Hands-on experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, or similar) Solid grasp of ITIL processes and service management principles Excellent stakeholder engagement and documentation skills More ❯

are delivered in line with agreed SLAs and business expectations. Take ownership of ServiceNow , ensuring it is optimised, accurate, and embedded across IT processes (Incident, Problem, Change, Request, and CMDB). Oversee day-to-day Incident, Problem, and Major Incident Management , coordinating response and communication to stakeholders and ensuring root cause analysis and follow-up actions. Manage one FTC Service More ❯

are delivered in line with agreed SLAs and business expectations. Take ownership of ServiceNow , ensuring it is optimised, accurate, and embedded across IT processes (Incident, Problem, Change, Request, and CMDB). Oversee day-to-day Incident, Problem, and Major Incident Management , coordinating response and communication to stakeholders and ensuring root cause analysis and follow-up actions. Manage one FTC Service More ❯

with strong hands-on delivery in SecOps and/or IRM modules . Deep understanding of security operations , incident response , and vulnerability management . Expertise in ServiceNow workflows , scripting , CMDB , Discovery , and system integrations (REST/SOAP, MID Server). Experience integrating ServiceNow with cybersecurity tools (e.g., SIEM, EDR, SOAR). Strong stakeholder management and communication skills. Background supporting critical More ❯

with strong hands-on delivery in SecOps and/or IRM modules . Deep understanding of security operations , incident response , and vulnerability management . Expertise in ServiceNow workflows , scripting , CMDB , Discovery , and system integrations (REST/SOAP, MID Server). Experience integrating ServiceNow with cybersecurity tools (e.g., SIEM, EDR, SOAR). Strong stakeholder management and communication skills. Background supporting critical More ❯

involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing More ❯

strategic objectives and regulatory requirements. Key Responsibilities: Lead the architecture, design, and implementation of ServiceNow modules across the enterprise. Design and govern the technical architecture for Change Management and CMDB in ServiceNow, ensuring integration, scalability, and alignment with platform best practices. Define solution architecture, including workflows, integrations, and system enhancements. Collaborate with stakeholders to gather requirements and translate them into More ❯

Required Skills and Experience: Experience in ITSM roles, preferably in consulting or project-based work. Strong expertise in BMC Helix ITSM – hands-on experience with modules like Smart IT, CMDB, Change Management, Incident/Problem, etc. Knowledge of BMC Helix deployment in On-Prem/SaaS environments using a container-based approach Working knowledge of ServiceNow – capable of navigating, analysing More ❯

ITSM roles, preferably in consulting or project-based work. Demonstrable experience of leading technical teams Strong expertise in BMC Helix ITSM – hands-on experience with modules like Smart IT, CMDB, Change Management, Incident/Problem, etc. Knowledge of BMC Helix deployment in On-Prem/SaaS environments using a container-based approach Working knowledge of ServiceNow – capable of navigating, analysing More ❯

Required Skills and Experience: Experience in ITSM roles, preferably in consulting or project-based work. Strong expertise in BMC Helix ITSM – hands-on experience with modules like Smart IT, CMDB, Change Management, Incident/Problem, etc. Knowledge of BMC Helix deployment in On-Prem/SaaS environments using a container-based approach Working knowledge of ServiceNow – capable of navigating, analysing More ❯

ITSM roles, preferably in consulting or project-based work. Demonstrable experience of leading technical teams Strong expertise in BMC Helix ITSM – hands-on experience with modules like Smart IT, CMDB, Change Management, Incident/Problem, etc. Knowledge of BMC Helix deployment in On-Prem/SaaS environments using a container-based approach Working knowledge of ServiceNow – capable of navigating, analysing More ❯

Provide technical support (1st - 3rd line Infrastructure support) Lead and deliver IT projects across the business Collaborate with third-party suppliers to resolve technical issues Create high-quality documentation (CMDB, Visio, user guides) Participate in an on-call rota for high-priority incidents (rarely required) Stay ahead of tech trends and recommend improvements What You’ll Bring: Proven experience in More ❯

Flows/Agents/Pages. Outcome: Backend compliance report and remediation plan. Operational Readiness Validate Service Introduction Checklist completion for Power Apps/Flows/Agents/Pages. Ensure CMDB entries, ALM pipeline setup, and support documentation has been completed if not update and complete. Outcome: Operational readiness report and checklist completion. Remediation Execution Update Power Apps/Flows/ More ❯

Flows/Agents/Pages. Outcome: Backend compliance report and remediation plan. Operational Readiness Validate Service Introduction Checklist completion for Power Apps/Flows/Agents/Pages. Ensure CMDB entries, ALM pipeline setup, and support documentation has been completed if not update and complete. Outcome: Operational readiness report and checklist completion. Remediation Execution Update Power Apps/Flows/ More ❯

2 days onsite mandatory. Rate: 300 Euros/day Inside IR - 35 role. Analyses and interprets data to identify trends, risks, and opportunities. Produces dashboards, reports and insights to support decision-making regarding the ServiceNow platform. Assists with configuration, validation More ❯

2 days onsite mandatory. Rate: 300 Euros/day Inside IR - 35 role. Analyses and interprets data to identify trends, risks, and opportunities. Produces dashboards, reports and insights to support decision-making regarding the ServiceNow platform. Assists with configuration, validation More ❯

of IT Service Continuity Management processes. Manages communications, training and engagement to ensure continuity plans, recovery procedures and service resilience practices are understood and embedded. Drives adoption of improved CMDB and Change Management processes in ServiceNow. Provides training, change communications and stakeholder support to ensure data quality, ownership and compliance are embedded. More ❯

of IT Service Continuity Management processes. Manages communications, training and engagement to ensure continuity plans, recovery procedures and service resilience practices are understood and embedded. Drives adoption of improved CMDB and Change Management processes in ServiceNow. Provides training, change communications and stakeholder support to ensure data quality, ownership and compliance are embedded. More ❯

Role Title: Data Analyst (CMDB) Work mode: Hybrid, 2 days WFO Contract duration: 6 months and will be extended further Location: London Analyses and interprets data to identify trends, risks, and opportunities. Produces dashboards, reports and insights to support decision-making regarding the ServiceNow platform. Assists with configuration, validation and remediation activities to ensure data accuracy and compliance. ServiceNow background More ❯