be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagementDatabase and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagementDatabase and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
schedule of change and release calendar, communicating clearly with all stakeholders. Drive process improvements and automation within the Change Management framework. Collaborate with Configuration and Incident Managers to ensure CMDB accuracy and minimal service disruption. Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a More ❯
schedule of change and release calendar, communicating clearly with all stakeholders. Drive process improvements and automation within the Change Management framework. Collaborate with Configuration and Incident Managers to ensure CMDB accuracy and minimal service disruption. Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a More ❯
london, south east england, united kingdom Hybrid / WFH Options
La Fosse
schedule of change and release calendar, communicating clearly with all stakeholders. Drive process improvements and automation within the Change Management framework. Collaborate with Configuration and Incident Managers to ensure CMDB accuracy and minimal service disruption. Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a More ❯
stakeholders * Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels * Identify risks to service continuity and implement mitigation strategies to maintain operational stability * Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases * Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption Requirements: * Experience working in IT service delivery within More ❯
Required Qualifications: 5+ years of ServiceNow development experience 1+ year of hands-on experience with ServiceNow GRC and/or SecOps Strong understanding of ServiceNow architecture, data model, ACLs, CMDB, and flow automation Proficient in JavaScript or similar Strong analytical and problem-solving skills with attention to detail For more information, please apply with a detailed CV More ❯
Required Qualifications: 5+ years of ServiceNow development experience 1+ year of hands-on experience with ServiceNow GRC and/or SecOps Strong understanding of ServiceNow architecture, data model, ACLs, CMDB, and flow automation Proficient in JavaScript or similar Strong analytical and problem-solving skills with attention to detail For more information, please apply with a detailed CV More ❯
Hammersmith, London, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
ideally aligned with ITIL principles. Including: User provisioning and access management (Starter/movers/leavers, access reviews, etc) Change management Asset management Incident/Problem management Service catalogue, CMDB, etc End user device and software patching Familiarity with Information Security Operational management The role of service desk in incident response General familiarity with security best practice Secure by design More ❯
guidance and SME-level support throughout the project lifecycle Key Skills & Experience: Proven experience as a ServiceNow Implementation Specialist/SME Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, CMDB, etc.) Hands-on experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, or similar) Solid grasp of ITIL processes and service management principles Excellent stakeholder engagement and documentation skills More ❯
guidance and SME-level support throughout the project lifecycle Key Skills & Experience: Proven experience as a ServiceNow Implementation Specialist/SME Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, CMDB, etc.) Hands-on experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, or similar) Solid grasp of ITIL processes and service management principles Excellent stakeholder engagement and documentation skills More ❯
South West London, London, England, United Kingdom
Michael Page Technology
involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing More ❯
South West London, London, England, United Kingdom
Michael Page Technology
involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing More ❯
activities, ensuring minimal customer impact and alignment with business priorities. Collaborate with the Operational Technology Product Manager to identify, implement, and optimise digital tools and automation platforms (e.g. DCIM, CMDB, workflow systems) that improve operational visibility and efficiency. Produce regular reports and insights for senior leadership on operational maturity, risk management, performance, and improvement initiatives. Contribute to long-term strategic More ❯
Chessington, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
Provide technical support (1st - 3rd line Infrastructure support) Lead and deliver IT projects across the business Collaborate with third-party suppliers to resolve technical issues Create high-quality documentation (CMDB, Visio, user guides) Participate in an on-call rota for high-priority incidents (rarely required) Stay ahead of tech trends and recommend improvements What You’ll Bring: Proven experience in More ❯
Role Title: Data Analyst (CMDB) Work mode: Hybrid, 2 days WFO Contract duration: 6 months and will be extended further Location: London Analyses and interprets data to identify trends, risks, and opportunities. Produces dashboards, reports and insights to support decision-making regarding the ServiceNow platform. Assists with configuration, validation and remediation activities to ensure data accuracy and compliance. ServiceNow background More ❯
. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯
. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯
. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯
london (city of london), south east england, united kingdom
Heart Mind Talent
. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯
own the architecture for ServiceNow SecOps modules - including Security Incident Response, Vulnerability Response, Threat Intelligence, and Configuration Compliance. Lead integration of ServiceNow with key cybersecurity tools: SIEM, SOAR, EDR, CMDB, threat intelligence platforms, and OT/ICS systems. Collaborate across cybersecurity, IT, engineering, and energy operations to define secure workflows and automation for vulnerability and incident response. Shape the roadmap …/or IRM modules. Deep understanding of security operations, incident response, vulnerability life cycle, and integration of third-party cybersecurity tools. Hands-on technical expertise with ServiceNow workflows, Scripting, CMDB, Discovery, and integrations (REST/SOAP, MID Server). Experience working in or supporting critical infrastructure sectors, preferably energy, utilities, or OT/ICS environments. Strong stakeholder engagement skills - comfortable More ❯
Inside IR35 role. 2 days per week onsite London required. Job description: Designs and governs the technical architect ure for Change Management and CMDB in ServiceNow. Ensures integration, scalability and alignment with platform best practices. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
ServiceNow Lead Functional Consultant Remote working Rate negotiable – Inside IR35 My client, a global digital solutions company, is recruiting for a ServiceNow Lead Functional Consultant, for an initial 10-month period, which is likely to be extended. The role is More ❯