25 of 25 CMDB Jobs in London

endpoint and image strategy Intune/Configuration Manager Identity and access (AD/Entra ID, PAM, MFA) Secure collaboration, VDI, and remote access ITSM, CMDB, monitoring, EDR/XDR, and tooling consolidation Ensure TS security assurance and accreditation, working closely with cyber and accrediting authorities. Redesign service operations to improve ...

when possible. 9. Lead on the management and improvement of HFEAs IT Service Management (ITSM) tool to ensure service operations are managed well e.g. CMDB, Asset Management, Change Management and Joiners/Leavers. 10. Contribute to the development of business continuity and disaster recovery plans for IT service operations, ensuring ...

with curiosity and a solutions-focused attitude A genuine commitment to continuous learning and personal development Experience with business solutions , particularly within CSDM/CMDB Strong relationship-building skills and the ability to create and sustain professional networks Willingness to travel when needed to support clients and teams About ...

environemtns and ensure the teams are aligned with objectives Experience managing large telecom or enterprise platform programs Experience managing multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations. ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

ServiceNow or FreshService. Strong working knowledge of ITIL frameworks and best practices. Strong experience with Incident management, Change management, Knowledge management or Asset Management (CMDB) is desirable. The Successful Service Delivery Manager will be required to work at least 3 days a week onsite in Chiswick Apply now to speak ...

ground running. Key Experience Jira Service Management (JSM) Atlassian ecosystem ITSM/Service Desk tooling Workflow automation and configuration Integrations and operational tooling CMDB/Assets/Insight experience beneficial Responsibilities Configure and optimise Jira Service Management environments Support workflow automation and service process improvements Work across enterprise systems ...

ground running. Key Experience Jira Service Management (JSM) Atlassian ecosystem ITSM/Service Desk tooling Workflow automation and configuration Integrations and operational tooling CMDB/Assets/Insight experience beneficial Responsibilities Configure and optimise Jira Service Management environments Support workflow automation and service process improvements Work across enterprise systems ...

bonding and TSO. Assist in migrating ITIL teams onto Remedy, reviewing current solutions to ensure BCDR tests are successful. Manage server group structures and CMDB data loads, including automated foundation data loads. Develop and troubleshoot Atrium integrator jobs and perform general system administration. Use Developer Studio for customisation and perform ...

accountable for the end-to-end technical architecture, governance, and strategic evolution of the ServiceNow platform, with a strong focus on ITSM, ITOM, CMDB, CSDM, and Discovery. This role provides architectural leadership across the ServiceNow estate, ensuring the platform is scalable, secure, supportable, and aligned to ServiceNow best practices … design authority for all significant platform changes, integrations, and enhancements. • Ensure architectural consistency across ITSM, ITOM, CSM, and future ServiceNow capability expansion. CMDB, CSDM & Discovery Leadership • Design, implement, and govern a robust CMDB architecture, ensuring accuracy, completeness, and fitness for purpose. • Lead the adoption and ongoing maturity of the Common ...

Management specialist who can independently support and enhance a critical asset management capability. The successful candidate will be responsible for improving hardware, software and CMDB data quality, strengthening governance and delivering audit-ready outputs in a highly regulated environment. This role is ideal for someone with strong ServiceNow ITAM … CMDB expertise who enjoys identifying control gaps, enhancing processes and driving continuous improvement. The role Working within a global financial institution with a strong presence across EMEA, Asia and the Americas. Technology, operational resilience and regulatory compliance are central to their strategy, and they are continuing to invest in strengthening ...

large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices … maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows ...

ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance … Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network lifecycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. Experience: 10+ years of experience in software platforms, with a significant focus on architecture. ...

ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable … Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript. ...

only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design … design and demonstrations Skills & Experience 35 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication ...

only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design … design and demonstrations Skills & Experience 35 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication ...

remediation outcomes Driving automation of Joiner-Mover-Leaver (JML), Role-Based Access Control (RBAC) and privileged access controls Enhancing IT Asset Management (ITAM), CMDB integrity, and core change management processes Strengthening ownership, accountability and cross-functional collaboration across control domains Key Deliverables User Management Automate JML and RBAC processes Improve … users Strengthen segregation of duties and least privilege controls Support integration of user controls across enterprise platforms Asset Management Implement and mature ITAM and CMDB capabilities Standardise service catalogue structures Improve technology lifecycle and asset governance controls Change Management Strengthen change and release controls Improve service transition governance Enhance incident ...

Ensure effective incident and major incident management Drive problem management and service improvement Oversee request fulfilment processes Support change management governance Maintain oversight of CMDB/asset management Lead knowledge management, including knowledge transfer and documentation Ensure ITSM processes are embedded and aligned to ITIL standards We are specifically looking … Hands-on ITSM operational leadership across most of the below: Service Desk Management Incident/Major Incident Management Problem Management Request Management Change Management CMDB/Asset Management Knowledge Management Service transition/support model creation Skills & Certifications: Strong ITIL/ITSM background ITIL V3 Foundation and/or ITIL ...

chance to manage a sophisticated hardware ecosystem for a world-class organization. The Mission Your primary focus is maintaining a gold-standard ServiceNow CMDB . You will be the architect of the hardware lifecycle-from initial procurement and deployment to refresh and sustainable e-waste management. Key Responsibilities: Data Integrity … working independently. Your Toolkit: Experience: 2-4+ years in IT Hardware Asset Management within a large enterprise. Technical Mastery: Deep knowledge of ServiceNow CMDB and advanced Excel (VLOOKUPs are essential) . System Knowledge: Experience reconciling data across multiple complex platforms. Bonus Points: Familiarity with Flexera, SCCM, Intune, Nexthink ...

successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials … communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments This ...

successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials … communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical ...

refresh and e-waste-for assets including PCs, iPhones, and iPads. The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms. Key Responsibilities Manage end-to-end Hardware Asset Management (HAM) processes. Reconcile asset data between the ServiceNow CMDB … Requirements Experience: 2-4+ years specifically in IT Hardware Asset Management within a large enterprise. Technical Skills: Strong hands-on knowledge of ServiceNow CMDB is essential. Data Proficiency: Advanced Excel skills (VLOOKUPs are a mandatory requirement). Lifecycle Knowledge: A deep understanding of the full PC and mobile device ...

refresh and e-waste-for assets including PCs, iPhones, and iPads. The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms. Key Responsibilities Manage end-to-end Hardware Asset Management (HAM) processes. Reconcile asset data between the ServiceNow CMDB … Requirements Experience: 2-4+ years specifically in IT Hardware Asset Management within a large enterprise. Technical Skills: Strong hands-on knowledge of ServiceNow CMDB is essential. Data Proficiency: Advanced Excel skills (VLOOKUPs are a mandatory requirement). Lifecycle Knowledge: A deep understanding of the full PC and mobile device ...

refresh and e-waste-for assets including PCs, iPhones, and iPads. The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms. Key Responsibilities Manage end-to-end Hardware Asset Management (HAM) processes. Reconcile asset data between the ServiceNow CMDB … Requirements Experience: 2-4+ years specifically in IT Hardware Asset Management within a large enterprise. Technical Skills: Strong hands-on knowledge of ServiceNow CMDB is essential. Data Proficiency: Advanced Excel skills (VLOOKUPs are a mandatory requirement). Lifecycle Knowledge: A deep understanding of the full PC and mobile device ...

decommission Manage vendor contracts, SLAs and service schedules across the application portfolio Ensure all applications are compliant, patched, documented and maintained in the CMDB Oversee application support structures including Level 1, 2 and 3 processes Lead application enhancements, integrations and upgrades through to production Portfolio & Project Delivery Manage a rolling … Confident managing demanding senior stakeholders and operating as a trusted IT partner to the business Proven vendor management and contract governance experience Familiarity with CMDB management and IT governance frameworks Engagement: Inside IR35 day rate contract or Fixed Term Contract whichever suits you. Apply now or send your CV directly. ...