1 to 25 of 35 CMDB Jobs in London

be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯

be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯

schedule of change and release calendar, communicating clearly with all stakeholders. Drive process improvements and automation within the Change Management framework. Collaborate with Configuration and Incident Managers to ensure CMDB accuracy and minimal service disruption. Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a More ❯

schedule of change and release calendar, communicating clearly with all stakeholders. Drive process improvements and automation within the Change Management framework. Collaborate with Configuration and Incident Managers to ensure CMDB accuracy and minimal service disruption. Produce and maintain change documentation, reports, and post-implementation reviews. What You’ll Bring Proven experience in IT Change Management or ITSM leadership within a More ❯

stakeholders * Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels * Identify risks to service continuity and implement mitigation strategies to maintain operational stability * Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases * Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption Requirements: * Experience working in IT service delivery within More ❯

remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (24+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯

intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯

intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯

guidance and SME-level support throughout the project lifecycle Key Skills & Experience: Proven experience as a ServiceNow Implementation Specialist/SME Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, CMDB, etc.) Hands-on experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, or similar) Solid grasp of ITIL processes and service management principles Excellent stakeholder engagement and documentation skills More ❯

guidance and SME-level support throughout the project lifecycle Key Skills & Experience: Proven experience as a ServiceNow Implementation Specialist/SME Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, CMDB, etc.) Hands-on experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, or similar) Solid grasp of ITIL processes and service management principles Excellent stakeholder engagement and documentation skills More ❯

are delivered in line with agreed SLAs and business expectations. Take ownership of ServiceNow , ensuring it is optimised, accurate, and embedded across IT processes (Incident, Problem, Change, Request, and CMDB). Oversee day-to-day Incident, Problem, and Major Incident Management , coordinating response and communication to stakeholders and ensuring root cause analysis and follow-up actions. Manage one FTC Service More ❯

are delivered in line with agreed SLAs and business expectations. Take ownership of ServiceNow , ensuring it is optimised, accurate, and embedded across IT processes (Incident, Problem, Change, Request, and CMDB). Oversee day-to-day Incident, Problem, and Major Incident Management , coordinating response and communication to stakeholders and ensuring root cause analysis and follow-up actions. Manage one FTC Service More ❯

with strong hands-on delivery in SecOps and/or IRM modules . Deep understanding of security operations , incident response , and vulnerability management . Expertise in ServiceNow workflows , scripting , CMDB , Discovery , and system integrations (REST/SOAP, MID Server). Experience integrating ServiceNow with cybersecurity tools (e.g., SIEM, EDR, SOAR). Strong stakeholder management and communication skills. Background supporting critical More ❯

with strong hands-on delivery in SecOps and/or IRM modules . Deep understanding of security operations , incident response , and vulnerability management . Expertise in ServiceNow workflows , scripting , CMDB , Discovery , and system integrations (REST/SOAP, MID Server). Experience integrating ServiceNow with cybersecurity tools (e.g., SIEM, EDR, SOAR). Strong stakeholder management and communication skills. Background supporting critical More ❯

involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing More ❯

Provide technical support (1st - 3rd line Infrastructure support) Lead and deliver IT projects across the business Collaborate with third-party suppliers to resolve technical issues Create high-quality documentation (CMDB, Visio, user guides) Participate in an on-call rota for high-priority incidents (rarely required) Stay ahead of tech trends and recommend improvements What You’ll Bring: Proven experience in More ❯

Designs and governs the technical architecture for Change Management and CMDB in ServiceNow. Ensures integration, scalability and alignment with platform best practices. ITOM Lead , good knowledge. More ❯

Designs and governs the technical architecture for Change Management and CMDB in ServiceNow. Ensures integration, scalability and alignment with platform best practices. ITOM Lead , good knowledge. More ❯

Implements and optimises ServiceNow Change Management workflows. Integrates with DevOps pipelines, automates processes and ensures system stability and compliance with governance. Specialist in CMDB and automation within ServiceNow. Configures discovery, integrations and quality controls to maintain accurate and complete asset and service data. More ❯

Implements and optimises ServiceNow Change Management workflows. Integrates with DevOps pipelines, automates processes and ensures system stability and compliance with governance. Specialist in CMDB and automation within ServiceNow. Configures discovery, integrations and quality controls to maintain accurate and complete asset and service data. More ❯

2 days onsite mandatory. Rate: 300 Euros/day Inside IR - 35 role. Analyses and interprets data to identify trends, risks, and opportunities. Produces dashboards, reports and insights to support decision-making regarding the ServiceNow platform. Assists with configuration, validation More ❯

2 days onsite mandatory. Rate: 300 Euros/day Inside IR - 35 role. Analyses and interprets data to identify trends, risks, and opportunities. Produces dashboards, reports and insights to support decision-making regarding the ServiceNow platform. Assists with configuration, validation More ❯

of IT Service Continuity Management processes. Manages communications, training and engagement to ensure continuity plans, recovery procedures and service resilience practices are understood and embedded. Drives adoption of improved CMDB and Change Management processes in ServiceNow. Provides training, change communications and stakeholder support to ensure data quality, ownership and compliance are embedded. More ❯

of IT Service Continuity Management processes. Manages communications, training and engagement to ensure continuity plans, recovery procedures and service resilience practices are understood and embedded. Drives adoption of improved CMDB and Change Management processes in ServiceNow. Provides training, change communications and stakeholder support to ensure data quality, ownership and compliance are embedded. More ❯

Role Title: Data Analyst (CMDB) Work mode: Hybrid, 2 days WFO Contract duration: 6 months and will be extended further Location: London Analyses and interprets data to identify trends, risks, and opportunities. Produces dashboards, reports and insights to support decision-making regarding the ServiceNow platform. Assists with configuration, validation and remediation activities to ensure data accuracy and compliance. ServiceNow background More ❯