1 to 25 of 73 CMDB Jobs in London

ideal candidate will have hands‐on experience delivering ServiceNow solutions in telecom BSS/OSS/Network environments, with deep expertise in CSDM, CMDB, TNI, CSM, ITSM, ITOM, Integrations, and TMF API frameworks. Knowledge of NowAssist and GenAI capabilities within ServiceNow is a strong advantage. This role requires a combination … design and configuration of ServiceNow solutions for the client's telco processes. They will align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models, and will design telecom‐specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. This ...

architecture experience across Atlassian Cloud and/or Data Center platforms. Expert-level knowledge of: Jira Software, JSM, Confluence, Bitbucket, Atlassian AnalyticsAdvanced Roadmaps, Assets (CMDB), AutomationScriptRunner/Forge/Connect app frameworksMarketplace apps (e.g., Xray, BigPicture, Insight/Assets, Tempo)Strong understanding of Agile scaling models (Scrum, Kanban, SAFe, LeSS ...

Manage the end-to-end lifecycle of IT hardware and software assets, from procurement through to retirement. Maintain accurate asset records within ITAM and CMDB systems. Monitor software licensing compliance and identify potential risks. Conduct regular asset audits and reconciliations across multiple data sources. Develop and maintain asset management processes ...

REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow CSA, CAD or relevant CIS certification. Experience with ...

post-implementation reviews (PIR) and early-life support (ELS) periods to minimise risk during production go-lives. Knowledge & Asset Management: Ensure service management databases (CMDB), configuration items and support documentation are accurate before sign-off. Stakeholder & Vendor Management: Facilitate operational sign-offs across Service Desk, Infrastructure, Cybersecurity and Business Units. ...

ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps. Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub A solid understanding of platform governance, data models and upgrade ...

platforms like Splunk, Microsoft Sentinel, or Google Chronicle to satisfy monitoring requirements (CIS Control 8). Asset Management: Implementation of automated discovery tools (e.g., CMDB Lansweeper) to maintain a dynamic inventory of hardware and software (CIS Controls 1 & 2). Network & Endpoint Security: Micro‐segmentation: Expertise in network design ...

/Lead Architect . Key Skills: Strong ServiceNow ITOM, Event Management & Event-to-Incident Automation Hands-on ServiceNow FSM, Dynamic Scheduling & Dispatching Strong ITSM, CMDB & CSDM knowledge Experience with Discovery, Service Mapping & Operational Intelligence Integration expertise using REST/SOAP, IntegrationHub & MID Server Experience integrating ServiceNow with Splunk, Dynatrace, SolarWinds ...

data to drive service improvement, automation, and shift-left opportunities. Own observability tooling, platform governance, onboarding standards, and lifecycle management. Ensure integration with ITSM, CMDB, and service mapping to strengthen service models and impact assessment. Track platform usage, costs, KPIs, and outcomes, providing clear reporting to technology and business stakeholders. ...

response architectures covering analytics rules, MITRE ATT&CK-aligned use cases, threat hunting, workbooks, watchlists, automation and SOAR playbooks. Design secure integrations with ITSM, CMDB, threat intelligence, vulnerability management, identity, network and incident response processes. Produce and own architecture artefacts including requirements, High-Level Designs (HLDs), Low-Level Designs (LLDs ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

include a complete operational service wrapper. Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates. Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight Oversee the effectiveness of ITSM processes as they ...

Control Testing.5. Design and optimize risk assessment methodologies, control frameworks, workflows, reporting, dashboards, and executive risk reporting.6. Design integrations using IntegrationHub, APIs, MID Server, CMDB, IAM, ERP, and related enterprise platforms.7. Lead executive workshops, architecture reviews, solution demonstrations, and governance forums while acting as a trusted advisor ...

widget creation. Implement solutions using Flow Designer, Integration Hub, and Orchestration. Integrations & ITOM Design and implement integrations between ServiceNow and third-party systems, including CMDB and event management tools. Architect and manage ITOM solutions, including Discovery, Service Mapping, and Event Management. Manage and support MID Server architecture and deployments. Operations ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

drive high performance. What you’ll bring Extensive experience managing enterprise platforms, with significant ServiceNow expertise. Strong knowledge of ServiceNow products including ITSM, CMDB, HRSD and related capabilities. Proven experience developing and executing platform strategies and roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder management ...

applications · Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements · Mentor development teams and establish architectural standards Required Skills · ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM) · Enterprise Integration Architecture · AI/ML and GenAI Architecture · Service Mapping and Platform Governance · Cloud Architecture (Azure/AWS/ ...

Sentinel and/or Google Chronicle Automated security response and monitoring Infrastructure & Network Security CIS Benchmarks Linux and Windows Server hardening Automated configuration management CMDB and asset discovery Network micro-segmentation NSX, Illumio and/or cloud-native security groups Encryption and key management TLS 1.3, AES-256 and HSMs ...

firewall, proxy, certificate and platform connectivity issues Support vulnerability management, security hygiene and compliance improvement programmes Integrate Tanium with surrounding technologies such as ServiceNow, CMDB, identity and security platforms Lead customer workshops, design reviews, demonstrations and technical presentations Provide technical leadership, mentoring and assurance to other consultants and engineers Identify ...

Cloud, Azure, Databricks, data life cycle management, master data systems, legacy data warehouse, workplace productivity tools) and technology operations support services (e.g. service desk, CMDB). Experience of working in a large enterprise or FTSE 100 organisation. How this role fits into the wider Bank: This role is central ...

experience and certification (CSA, CAD, CIS or equivalent)* Proven ability to design, configure, and implement ServiceNow solutions, and understanding of ServiceNow data model, CMDB, CSDM and core platform capabilities* Experience with core ITIL functions (Incident, Problem, Change, Request)## **Desirable Skills/Experience*** Experience building and supporting secure integrations (REST ...

configure. Experience Required: Experience in Admin, Configuration & Development related activities in ServiceNow - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests, SLM & Virtual Agent. Experience with IAM modules specifically Clear Skye identity governance and admin software (mandatory requirement) Experience on non-ITSM modules e.g. ...

Senior ServiceNow Architect for UK-based hybrid delivery across telecom BSS/OSS. You will lead end‐to‐end design and configuration, driving CMDB, CSDM, and TMF‐aligned data models, while delivering hands‐on development and integrations with BSS/OSS, CRM, and network systems. The role emphasises AI/ ...

coaching and developing engineers Clear, pragmatic communication style with ability to engage technical and non-technical audiences Desirable experience Experience with inventory or CMDB platforms, Terraform Enterprise, vendor management or service management frameworks Why join us? Highly competitive compensation plus annual discretionary bonus Lunch provided via Just Eat for Business ...

ServiceNow Platform Specialist, and share solution-specific documentation, technical guidance and knowledge across the ServiceNow Platform team. Work with the ServiceNow Data and CMDB Specialist where solutions create, use or change CMDB or platform data, to keep data quality and governance on track. Collaborate across the ServiceNow Platform team, business … from scratch and delivering enterprise workflows across multiple ServiceNow product areas, such as Security Operations, Workplace Service Delivery, Contract Management, Discovery and ITSM, including CMDB and external data integration where relevant. Experience configuring or implementing ServiceNow AI capabilities is desirable. Candidates should otherwise demonstrate a strong understanding of, and ability ...