1 to 25 of 26 CMDB Jobs in London

experience Proven experience working as a ServiceNow Platform Architect within large, complex environments Strong expertise across ServiceNow modules including Information Technology Service Management, Configuration Management Database, and integrations Solid understanding of integration approaches such as Representational State Transfer application programming interfaces and event-based architectures Experience supporting cloud architecture, security ...

experience: Strong experience working with CIS Controls v8.1 and implementing security best practices .Strong experience in designing and implementing BMC Helix solutions including ITSM, CMDB, Discovery, Digital Workplace and automation platforms .Hands-on expertise in BMC Remedy/Helix architecture, integrations, workflows, forms, escalations and service management processes .Strong understanding ...

Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable) Strong working knowledge of ITSM and DevOps technologies, supported by appropriate certifications where applicable Familiarity with industry-standard Service Management ...

Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable) Strong working knowledge of ITSM and DevOps technologies, supported by appropriate certifications where applicable Familiarity with industry-standard Service Management ...

Experience driving platform governance frameworks, managing technical debt, and handling complex upgrade paths. Technical Depth: Solid understanding of enterprise-wide transformations involving ITSM, ITOM, CMDB, and emerging AI capabilities. Delivery Maturity: Practical background in maturing DevOps operations, including CI/CD adoption, automated testing, and agile delivery principles. Communication: Exceptional ...

support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, integrations, and data migration design activities. Key Responsibilities Facilitate definition and alignment of current-state processes toward improved future-state ServiceNow workflows ...

Scripts, UI Policies, and Flow Designer. Hands-on experience configuring and optimising ITSM and ITOM modules. Strong background in data modelling, CI relationships, and CMDB design. Expert in designing synchronous/asynchronous REST/SOAP integrations (inbound and outbound). Proficient with Integration Hub, Spokes, MID Server, and payload handling ...

CrowdStrike, Saviynt and other repositories to identify privileged accounts not currently under CyberArk management. * Produce monthly metrics and reporting covering privileged account coverage across CMDB assets, Active Directory, and LDAP environments. * Drive BAU onboarding activities to close identified gaps across existing platform types. * Create detailed technical documentation including HLDs, LLDs ...

Knowledge of server monitoring and infrastructure management tools Experience with PowerShell scripting and automation Exposure to infrastructure transformation or datacentre migration programmes Experience with CMDB, asset discovery, or server inventory management tools Server Engineer Key Deliverables Successful completion of Windows Server and SQL Server upgrade activities Accurate server estate discovery ...

stakeholder sessions, and requirement discussions Support UAT, validation, and policy rollouts Track project progress, risks, and deliverables Assist in evaluating NAC tools & integrations (SIEM, CMDB, ITSM) Required Skills & Experience Senior Business Analyst (enterprise/financial services preferred) Strong experience with NAC tools – Forescout preferred Solid network fundamentals (VLANs, 802.1X, RADIUS ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

analytical capabilities Evolve the Helios Data Platform Drive the maturation of a modern data platform spanning: Data ingestion and integration Core data models (including CMDB/asset registry) Curated data layers for reporting and analytics Ensure high standards in data quality, governance, lineage, and reliability Enable self-service ...

high-profile programme based in London. The successful candidates will have a strong track record of delivering ServiceNow solutions across ITSM, ITOM, and CMDB environments, working closely with stakeholders, architects, and technical teams to design, develop, and optimise ServiceNow capabilities. This is an excellent opportunity to work on complex enterprise … within a secure environment, supporting digital transformation and service management initiatives. Key Responsibilities Design, develop, configure, and support ServiceNow solutions across ITSM, ITOM, and CMDB modules. Build and maintain workflows, integrations, custom applications, business rules, client scripts, and UI policies. Support CMDB design, data modelling, governance, and data quality initiatives. ...

scalable technical solutions .Develop and support integrations using ServiceNow APIs, IntegrationHub, and MID Server technologies .Support and enhance IT Operations Management (ITOM) capabilities, including CMDB, Discovery, Service Mapping, and Event Management .Ensure solutions align with platform governance, security requirements, architectural standards, and ServiceNow best practices .Provide technical leadership and guidance … configuring workflows, forms, catalog items, knowledge articles, portals, and automation solutions .Strong integration experience using ServiceNow APIs, IntegrationHub, and MID Server .Solid understanding of CMDB, Discovery, Service Mapping, and Event Management .Experience working directly with business and technical stakeholders to gather and refine requirements .Strong understanding of ServiceNow platform governance ...

user allocati on.2. User Onboarding and Offboard ingSet up devices for new joiners, including first-time login, MFA configuration, and account set up.Update CMDB with accurate asset and user detai ls.3. Troubleshooting and Supp ortProvide advanced-level support for operating system and Office-related issu es.Troubleshoot OS installations, application compatibility ...

manage RTO/RPO for critical services. Experience conducting disaster recovery testing, failover exercises, and scenario-based resilience simulations. Strong knowledge of ServiceNow and CMDB, particularly in relation to resilience and service mapping. Familiarity with cyber resilience and alignment between DR and security incident response. Strong documentation skills, with ...

Architect with strong Telecommunications Service Management (TSM) module experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable … Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript. ...

Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance … Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. Experience: 10+ years of experience in software platforms, with a significant focus on architecture. ...

Senior ServiceNow Developers to join a high-profile project. The ideal candidate will have hands-on experience delivering ServiceNow solutions across ITSM, ITOM, and CMDB modules. Key Responsibilities Design, develop, configure, and customize ServiceNow applications and workflows. Implement and support ServiceNow ITSM, ITOM, and CMDB solutions. Develop integrations, automation ...

accurate software entitlement records, deployments, and reconciliations to establish effective licence compliance positions. Act as a hands-on practitioner for ServiceNow ITAM, SAM, and CMDB modules. Maintain CI class models, relationships, and data standards aligned to ITIL and internal governance requirements. Perform data quality reviews, reconciliations, and remediation activities … improve asset and CMDB accuracy. Requirements: 5 years experience Financial Services experience (highly regulated experience may be considered) Able to work independently Logistics: 6-month contract Up to 800 p/d via umbrella IR35 2 days a week in the office Please click here to find out more about ...

accurate software entitlement records, deployments, and reconciliations to establish effective licence compliance positions. Act as a hands-on practitioner for ServiceNow ITAM, SAM, and CMDB modules. Maintain CI class models, relationships, and data standards aligned to ITIL and internal governance requirements. Perform data quality reviews, reconciliations, and remediation activities … improve asset and CMDB accuracy. Requirements: 5 years experience Financial Services experience (highly regulated experience may be considered) Able to work independently Logistics: 6-month contract Up to £800 p/d via umbrella IR35 2 days a week in the office Please click here to find out more about ...

directly on the ServiceNow platform. Core Processes : Strong knowledge of ITSM processes (Incident, Change, Problem, Request, Knowledge) and working knowledge of ITOM components (Discovery, CMDB, Event Management, Service Mapping). Advanced Modules: Demonstrated experience with CSM, Service Bridge, and ML Ops principles for AI model lifecycle management. Web Development: Experience … Portal development, including HTML, CSS, AngularJS, and Glide scripting. Technical Components : Familiarity with Integration Hub, MID Servers, scoped app development, and relational database/CMDB architectures. Methodologies : Comfortable working within DevOps and Agile/Scrum environments with standard version control systems (e.g., Git). Certifications Required: ServiceNow Certified System Administrator ...

refresh and e-waste-for assets including PCs, iPhones, and iPads. The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms. Key Responsibilities Manage end-to-end Hardware Asset Management (HAM) processes. Reconcile asset data between the ServiceNow CMDB … Requirements Experience: 2-4+ years specifically in IT Hardware Asset Management within a large enterprise. Technical Skills: Strong hands-on knowledge of ServiceNow CMDB is essential. Data Proficiency: Advanced Excel skills (VLOOKUPs are a mandatory requirement). Lifecycle Knowledge: A deep understanding of the full PC and mobile device ...

refresh and e-waste-for assets including PCs, iPhones, and iPads. The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms. Key Responsibilities Manage end-to-end Hardware Asset Management (HAM) processes. Reconcile asset data between the ServiceNow CMDB … purchase data, warranties, and contract terms. Investigate discrepancies in asset data and support audit readiness. Requirements Technical Skills: Strong hands-on knowledge of ServiceNow CMDB is essential. Data Proficiency: Advanced Excel skills (VLOOKUPs are a mandatory requirement). Lifecycle Knowledge: A deep understanding of the full PC and mobile device ...

deployment to refresh and e-waste-for assets including PCs, iPhones, and iPads.The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms. Key Responsibilities Manage end-to-end Hardware Asset Management (HAM) processes. Reconcile asset data between the ServiceNow CMDB … purchase data, warranties, and contract terms. Investigate discrepancies in asset data and support audit readiness. Requirements Technical Skills: Strong hands-on knowledge of ServiceNow CMDB is essential. Data Proficiency: Advanced Excel skills (VLOOKUPs are a mandatory requirement). Lifecycle Knowledge: A deep understanding of the full PC and mobile device ...