1 to 25 of 88 CMDB Jobs in London

managing SIAM Proven ITSM tooling implementation experience, such as ServiceNow, BMC Helix, or equivalent ITSM tools Proven experience in designing, implementing and managing a CMDB Supporting customers through Transformation journeys (i.e. Journey to Cloud) Experience with large-scale transformation and managed service solutioning, with associated estimating and sales processes Experience ...

Configuration and Catalogue Analyst, you'll play an important role in maintaining the accuracy and integrity of our IT Configuration Management Database (CMDB) and Service Catalogue. Working closely with technical teams, you'll ensure configuration records and service information are well governed, up to date, and accessible. You'll support … passion for delivering high-quality IT services in a collaborative environment. What You’ll Do Maintaining the accuracy and integrity of our CMDB and Service Catalogue, ensuring configuration data, service information and key IT assets are up to date, well governed and aligned to ITIL best practice. Supporting effective ...

HTML Experience in the SDLC methodology, Agile SCRUM, code development methodologies, test cases, test execution and deployment Experience in ServiceNow’s ITSM modules, the CMDB and ServiceNow’s Common Service Data model (CSDM) Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST) Comprehensive understanding of Service Management ...

service communications and user engagement.* Improve service performance through automation, workforce optimisation, workflow simplification and self-service adoption.* Establish governance and quality controls around CMDB accuracy, asset management and service reporting.* Lead major incident management processes and executive communications during critical events.* Manage service-management tooling, supplier relationships and associated ...

REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow CSA, CAD or relevant CIS certification. Experience with ...

ServiceNow Architect, ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps. Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub A solid understanding of platform governance, data models ...

user guidance. ServiceNow and Service Management Work within ServiceNow to manage incidents, service requests, and problem records in line with agreed SLAs. Maintain accurate CMDB and asset records for supported systems. Contribute to service reporting and trend analysis to identify recurring issues and improvement opportunities. Security, Compliance, and Governance Support ...

ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps. Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub A solid understanding of platform governance, data models and upgrade ...

ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps. Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub A solid understanding of platform governance, data models and upgrade ...

platforms like Splunk, Microsoft Sentinel, or Google Chronicle to satisfy monitoring requirements (CIS Control 8). Asset Management: Implementation of automated discovery tools (e.g., CMDB Lansweeper) to maintain a dynamic inventory of hardware and software (CIS Controls 1 & 2). Network & Endpoint Security: Micro‐segmentation: Expertise in network design ...

/Lead Architect . Key Skills: Strong ServiceNow ITOM, Event Management & Event-to-Incident Automation Hands-on ServiceNow FSM, Dynamic Scheduling & Dispatching Strong ITSM, CMDB & CSDM knowledge Experience with Discovery, Service Mapping & Operational Intelligence Integration expertise using REST/SOAP, IntegrationHub & MID Server Experience integrating ServiceNow with Splunk, Dynatrace, SolarWinds ...

hands-on ServiceNow development experience Solid JavaScript skills Experience with ServiceNow workflows and automation REST/SOAP integration experience Knowledge of ITSM processes and CMDB Strong communication and stakeholder management skills Desirable Experience ServiceNow certifications ITOM, HRSD, CSM, SecOps or GRC Azure DevOps, GitHub Actions or Jenkins Consultancy or client ...

hands-on ServiceNow development experience Solid JavaScript skills Experience with ServiceNow workflows and automation REST/SOAP integration experience Knowledge of ITSM processes and CMDB Strong communication and stakeholder management skills Desirable Experience ServiceNow certifications ITOM, HRSD, CSM, SecOps or GRC Azure DevOps, GitHub Actions or Jenkins Consultancy or client ...

data to drive service improvement, automation, and shift-left opportunities. Own observability tooling, platform governance, onboarding standards, and lifecycle management. Ensure integration with ITSM, CMDB, and service mapping to strengthen service models and impact assessment. Track platform usage, costs, KPIs, and outcomes, providing clear reporting to technology and business stakeholders. ...

response architectures covering analytics rules, MITRE ATT&CK-aligned use cases, threat hunting, workbooks, watchlists, automation and SOAR playbooks. Design secure integrations with ITSM, CMDB, threat intelligence, vulnerability management, identity, network and incident response processes. Produce and own architecture artefacts including requirements, High-Level Designs (HLDs), Low-Level Designs (LLDs ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

expertise in: o ServiceNow scripting (Client C Server-side) o Flow Designer o Integration Hub o Service Portal/Employee Centre o ATF o CMDB architecture.Strong experience with enterprise integrations (REST, SOAP, MID Server).Demonstrated experience delivering end-to-end implementations (design through deployment).Strong understanding of security model (ACLs ...

include a complete operational service wrapper. Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates. Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight Oversee the effectiveness of ITSM processes as they ...

widget creation. Implement solutions using Flow Designer, Integration Hub, and Orchestration. Integrations & ITOM Design and implement integrations between ServiceNow and third-party systems, including CMDB and event management tools. Architect and manage ITOM solutions, including Discovery, Service Mapping, and Event Management. Manage and support MID Server architecture and deployments. Operations ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

drive high performance. What you’ll bring Extensive experience managing enterprise platforms, with significant ServiceNow expertise. Strong knowledge of ServiceNow products including ITSM, CMDB, HRSD and related capabilities. Proven experience developing and executing platform strategies and roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder management ...

across all of them. Main Responsibilities Service Management & Transformation Design, implement, and embed a full ITIL‐based ITSM framework (incident, problem, change, request, knowledge, CMDB, etc.) within 6 months. Define and publish the enterprise service catalogue, SLAs, OLAs, and KPIs aligned with business needs. Drive a shift from reactive ...

Salesforce administration, product owner or product systems Experience within data center, cloud, telecom, or infrastructure environments preferred Familiarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platforms Proven experience leading multinational teams Deep Salesforce architecture and ecosystem expertise Strong digital transformation and systems governance experience ...

benefit both the customer and Acora. • Create high quality deployment, monitoring and QA standards/installation guides, work instructions, key customer documentation and maintain CMDB/asset information. • Maintain your skill levels in the core technology set to a satisfactory minimum standard through a combination of self-study, company provided ...

firewall, proxy, certificate and platform connectivity issues Support vulnerability management, security hygiene and compliance improvement programmes Integrate Tanium with surrounding technologies such as ServiceNow, CMDB, identity and security platforms Lead customer workshops, design reviews, demonstrations and technical presentations Provide technical leadership, mentoring and assurance to other consultants and engineers Identify ...