1 to 25 of 75 CMDB Jobs in London

ideal candidate will have hands‐on experience delivering ServiceNow solutions in telecom BSS/OSS/Network environments, with deep expertise in CSDM, CMDB, TNI, CSM, ITSM, ITOM, Integrations, and TMF API frameworks. Knowledge of NowAssist and GenAI capabilities within ServiceNow is a strong advantage. This role requires a combination … design and configuration of ServiceNow solutions for the client's telco processes. They will align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models, and will design telecom‐specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. This ...

Role Overview The ServiceNow Data and CMDB Specialist is responsible for the governance, quality and ongoing development of data held within the ServiceNow platform, with particular responsibility for the Configuration Management Database (CMDB), service data, and reporting and insight delivered through or sourced from ServiceNow. The role makes sure Configuration … location or services. All members of the firm participate in our Responsible Business program. Own the governance, quality and ongoing maturity of the ServiceNow CMDB, making sure CI data and relationships are accurate, complete, current and fit for purpose, and maintain the CMDB data model, CI classes, attributes, relationships ...

platforms:Observability Platforms Dynatrace Splunk Grafana Prometheus Elastic/ELK Stack AppDynamics New Relic Service Management & IT Operations ServiceNow ServiceNow Event Management ServiceNow ITOM CMDB and Dependency Mapping Solutions Cloud Monitoring Azure Monitor AWS CloudWatch Google Cloud Operations Suite AIOps & Analytics Dynatrace Davis AI Splunk ITSI Moogsoft BigPanda Other Operational ...

REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow CSA, CAD or relevant CIS certification. Experience with ...

build and release pipelines using Git, GitHub Actions or Azure DevOps. Experience integrating infrastructure workflows with ITSM tools such as ServiceNow and maintaining accurate CMDB data through automation. Experience with Ansible, Windows Server, Active Directory, Docker, Kubernetes, Azure Container Apps or AKS. Experience with Azure Cost Management, budgets, FinOps practices ...

post-implementation reviews (PIR) and early-life support (ELS) periods to minimise risk during production go-lives. Knowledge & Asset Management: Ensure service management databases (CMDB), configuration items and support documentation are accurate before sign-off. Stakeholder & Vendor Management: Facilitate operational sign-offs across Service Desk, Infrastructure, Cybersecurity and Business Units. ...

widget creation. Implement solutions using Flow Designer, Integration Hub, and Orchestration. Integrations & ITOM Design and implement integrations between ServiceNow and third-party systems, including CMDB and event management tools. Architect and manage ITOM solutions, including Discovery, Service Mapping, and Event Management. Manage and support MID Server architecture and deployments. Operations ...

/Lead Architect . Key Skills: Strong ServiceNow ITOM, Event Management & Event-to-Incident Automation Hands-on ServiceNow FSM, Dynamic Scheduling & Dispatching Strong ITSM, CMDB & CSDM knowledge Experience with Discovery, Service Mapping & Operational Intelligence Integration expertise using REST/SOAP, IntegrationHub & MID Server Experience integrating ServiceNow with Splunk, Dynatrace, SolarWinds ...

data to drive service improvement, automation, and shift-left opportunities. Own observability tooling, platform governance, onboarding standards, and lifecycle management. Ensure integration with ITSM, CMDB, and service mapping to strengthen service models and impact assessment. Track platform usage, costs, KPIs, and outcomes, providing clear reporting to technology and business stakeholders. ...

response architectures covering analytics rules, MITRE ATT&CK-aligned use cases, threat hunting, workbooks, watchlists, automation and SOAR playbooks. Design secure integrations with ITSM, CMDB, threat intelligence, vulnerability management, identity, network and incident response processes. Produce and own architecture artefacts including requirements, High-Level Designs (HLDs), Low-Level Designs (LLDs ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

expertise in: o ServiceNow scripting (Client C Server-side) o Flow Designer o Integration Hub o Service Portal/Employee Centre o ATF o CMDB architecture.Strong experience with enterprise integrations (REST, SOAP, MID Server).Demonstrated experience delivering end-to-end implementations (design through deployment).Strong understanding of security model (ACLs ...

Deep expertise in: ServiceNow scripting (client-side and server-side) Flow Designer Integration Hub Service Portal/Employee Center Automated Test Framework (ATF) CMDB architecture Strong experience with enterprise integrations, including: REST SOAP MID Server Demonstrated experience delivering end-to-end ServiceNow implementations , from design through deployment. Strong understanding ...

include a complete operational service wrapper. Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates. Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight Oversee the effectiveness of ITSM processes as they ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

drive high performance. What you’ll bring Extensive experience managing enterprise platforms, with significant ServiceNow expertise. Strong knowledge of ServiceNow products including ITSM, CMDB, HRSD and related capabilities. Proven experience developing and executing platform strategies and roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder management ...

applications · Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements · Mentor development teams and establish architectural standards Required Skills · ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM) · Enterprise Integration Architecture · AI/ML and GenAI Architecture · Service Mapping and Platform Governance · Cloud Architecture (Azure/AWS/ ...

configure. Experience Required: Experience in Admin, Configuration & Development related activities in ServiceNow - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests, SLM & Virtual Agent. Experience with IAM modules specifically Clear Skye identity governance and admin software (mandatory requirement) Experience on non-ITSM modules e.g. ...

firewall, proxy, certificate and platform connectivity issues Support vulnerability management, security hygiene and compliance improvement programmes Integrate Tanium with surrounding technologies such as ServiceNow, CMDB, identity and security platforms Lead customer workshops, design reviews, demonstrations and technical presentations Provide technical leadership, mentoring and assurance to other consultants and engineers Identify ...

Working knowledge of automation/IaC concepts (Ansible/Terraform) and standardized build pipelines. ITIL/ITSM familiarity and operational model design (monitoring, patching, CMDB, change governance). Certifications (nice to have): VMware (VCP/VCAP), TOGAF, Cisco (CCNP), ITIL, OEM certifications. Success Measures (What “Good” Looks Like) Approved ...

ITSM modules (Incident, Change, Problem, Service Catalog) Experience in ServiceNow development, customization, workflows, and integrations Strong experience in Python development and scripting Experience with CMDB, reporting, and dashboards Knowledge of Agile and ITIL processes ITSM ITOMComplaints Management Knowledge Management Responsibilities: Design and develop ServiceNow ITSM solutions and workflows Develop Python ...

coaching and developing engineers Clear, pragmatic communication style with ability to engage technical and non-technical audiences Desirable experience Experience with inventory or CMDB platforms, Terraform Enterprise, vendor management or service management frameworks Why join us? Highly competitive compensation plus annual discretionary bonus Lunch provided via Just Eat for Business ...

Cloud, Azure, Databricks, data life cycle management, master data systems, legacy data warehouse, workplace productivity tools) and technology operations support services (e.g. service desk, CMDB). Experience of working in a large enterprise or FTSE 100 organisation. How this role fits into the wider Bank: This role is central ...

ensure that all specific local and Federation requirements are met Updating and maintaining the IT assets in both locations as listed in the CMDB Qualifications & Experience We would like to hear from you if you have: Good verbal and written communication skills The ability to self-manage, organise, and prioritise ...

Working knowledge of automation/IaC concepts (Ansible/Terraform) and standardized build pipelines. ITIL/ITSM familiarity and operational model design (monitoring, patching, CMDB, change governance). Certifications (nice to have): VMware (VCP/VCAP), TOGAF, Cisco (CCNP), ITIL, OEM certifications. #J-18808-Ljbffr ...