21 of 21 CMDB Jobs in London

platform stability, performance, and availability. Manage upgrades, patching, releases, and platform maintenance. Maintain compliance with security, data privacy, and regulatory requirements. Oversee the quality and governance of the ServiceNow CMDB, Knowledge Base, and configuration data. Stakeholder Engagement: Build trusted relationships with stakeholders across all levels, including senior leadership, IT operations, and business units. Provide regular reports, dashboards, and updates on More ❯

experience Strong expertise in Domain Separated ITSM environments and managing complex integrations Strong development in JavaScript, Glide API, Script Includes, REST/SOAP APIs, and ServiceNow Scripting Experience with CMDB, Asset Management, Service Portal development (HTML/CSS/AngularJS), and workflow automation Proven track record managing upgrades, troubleshooting complex issues, and stakeholder communication ITIL awareness with the ability to More ❯

experience Strong expertise in Domain Separated ITSM environments and managing complex integrations Strong development in JavaScript, Glide API, Script Includes, REST/SOAP APIs, and ServiceNow scripting Experience with CMDB, Asset Management, Service Portal development (HTML/CSS/AngularJS), and workflow automation Proven track record managing upgrades, troubleshooting complex issues, and stakeholder communication ITIL awareness with the ability to More ❯

IT service management framework (e.g., ITIL-aligned processes). Identify opportunities for automation, AI/analytics-based insight, and process efficiency within service operations. Develop and maintain service documentation, CMDB accuracy, and knowledge base articles. Act as the key contact for business stakeholders on operational technology matters and End User Compute education/upskilling. Communicate service performance, risks, and planned More ❯

remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (24+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯

intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯

intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯

in top-tier firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications: 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and More ❯

Business Change Manager (CMDB) - 700 - 730 Per Day - London (Hybrid) - 4 Months - Financial Services Overview We are looking for a Business Change Manager to lead the adoption of improved Configuration Management Database (CMDB) and Change Management processes within ServiceNow. This role is with a leading financial services company, offering the chance to influence enterprise-level transformation and embed best practices … across complex environments. Role & Responsibilities Drive the implementation and continuous improvement of CMDB and Change Management processes in ServiceNow. Deliver training programs to ensure stakeholders understand and adopt new processes effectively. Develop and manage change communications to promote engagement and clarity. Provide hands-on support to stakeholders, fostering ownership of data quality and compliance. Embed governance and accountability frameworks to … trusted advisor for change initiatives, ensuring alignment with organizational objectives. Essential Skills & Experience Strong experience in business change management within large, complex organizations. In-depth knowledge of ServiceNow, particularly CMDB and Change Management modules. Familiarity with ITIL principles and governance frameworks. Ability to design and deliver effective training and change communications. Excellent stakeholder engagement and communication skills. Rate & Duration More ❯

end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud … experience, including 3+ years in an Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD ; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set More ❯

What You Will Ideally Bring: Advanced python development for production grade tools and services Go for performant tooling Strong Ansible experience GIT proficiency Obsrevability fundamentals Source of truth/CMDB systems Linux networking Workflow orchestration Contract Details: Duration: 12 months Day Rate: £750 per day (Inside IR35) Location: London Victoria - 5 days Start Date: ASAP Senior Network Automation Engineer More ❯

preferred) Strong Ansible (roles, collections, data models) Solid Git workflows (branching, PRs, semantic versioning) Observability (Prometheus, Grafana, logging/tracing) Experience with NetBox/Nautobot or similar SoT/CMDB Strong Linux networking fundamentals + Bash Scripting Workflow orchestration (Temporal or similar) Contract Details: Duration: 12 months Location: On Site Day Rate: ~ £700 Per Day (Inside IR35) Start Date: ASAP More ❯

client are in the Public sector, so any similar industry experience there would be beneficial.Skills required: Strong knowledge of ITSM processes and frameworks Deep expertise in Change Management and CMDB modules Familiarity with CSDM, Service Mapping, and CI lifecycle management Excellent problem-solving, documentation, and stakeholder communication skills ServiceNow certifications (CSA, CIS – ITSM, CMDB) highly desirable More ❯

lifecycle of IT hardware, asset tracking and vendor purchasing activity across EMEA & APAC regions. The role supports asset lifecycle from acquisition through disposal and plays a key role in CMDB and IT operational improvement. Responsibilities Manage and track IT hardware assets through full lifecycle ServiceNow CMDB asset administration and reporting Oversee hardware ordering, vendor coordination and invoice alignment Manage equipment … auditable purchase history and vendor compliance Prepare asset reporting via Excel/ServiceNow/PowerBI Required Experience Experience in IT asset management Knowledge of procurement workflows & vendor management ServiceNow CMDB or similar CMDB tool experience Excel (intermediate), reporting skills Strong coordination/organisation/communication skills Desirable Financial services Office moves/hardware logistics ITIL foundation Keywords IT Asset/… Asset Coordinator/Asset Lifecycle/CMDB/ServiceNow/Hardware/Inventory/Procurement/Vendor/SLA/Purchasing/EMEA/APAC/Logistics More ❯

lifecycle of IT hardware, asset tracking and vendor purchasing activity across EMEA & APAC regions. The role supports asset lifecycle from acquisition through disposal and plays a key role in CMDB and IT operational improvement. Responsibilities Manage and track IT hardware assets through full lifecycle ServiceNow CMDB asset administration and reporting Oversee hardware ordering, vendor coordination and invoice alignment Manage equipment … auditable purchase history and vendor compliance Prepare asset reporting via Excel/ServiceNow/PowerBI Required Experience Experience in IT asset management Knowledge of procurement workflows & vendor management ServiceNow CMDB or similar CMDB tool experience Excel (intermediate), reporting skills Strong coordination/organisation/communication skills Desirable Financial services Office moves/hardware logistics ITIL foundation More ❯

design and development (ITSM, ITOM, CSM, GRC, App Engine, etc.). Translate business needs into technical architecture and integrations. Guide developers, enforce coding standards, and optimize platform performance. Manage CMDB, Discovery, and automation initiatives. Stay current with new releases and recommend platform improvements. Requirements 8+ years of experience with ServiceNow. Expertise in JavaScript, Glide API, workflows, and integrations (REST/… SOAP). Strong knowledge of CMDB, Flow Designer, and Integration Hub. Excellent communication and leadership skills. Certifications: CSA, CIS (preferred), CAD (plus). More ❯

Consultants – Inside IR35 Fully Remote | 3–6 Month Contracts | Inside IR35 (Client Payroll – Employer’s NI Covered) We’re hiring two ServiceNow Consultants to join a major ITSM and CMDB transformation programme. Both roles are fully remote and inside IR35, with payroll run directly by the client. Role 1: ServiceNow Consultant – Change Management Key Focus Areas: Delivery of modern Change … Management processes Implementing Change Models , approval workflows & risk assessments Integration with DevOps pipelines Strong understanding of ITSM and best-practice governance Role 2: ServiceNow Consultant – CMDB Key Focus Areas: Deep knowledge of Discovery and IRE rules CMDB integrations and Service Mapping/Modelling Working with the Common Service Data Model (CSDM) CI clean-up, data quality and CMDB governance Details More ❯

support dynamic cloud infrastructure. Write and troubleshoot JavaScript-based business rules, script includes, and workflow scripts within ServiceNow. Collaborate with cloud and infrastructure teams to ensure accurate and timely CMDB updates. Monitor and improve Discovery performance and ECC Queue processing. Qualifications: Proven experience with ServiceNow Discovery, especially in AWS environments. Strong proficiency in JavaScript within the ServiceNow platform. Familiarity with … CMDB architecture, event-driven automation, and MID Server configuration. Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and More ❯

Develop and debug JavaScript-based business rules, script includes, and workflow scripts within the ServiceNow platform. Partner with cloud and infrastructure teams to maintain accurate and up-to-date CMDB records. Track and enhance the performance of ServiceNow Discovery and optimize ECC Queue processing. Required Skills: Strong experience with ServiceNow Discovery , especially in AWS environments . Strong proficiency in JavaScript … within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and More ❯

Develop and debug JavaScript-based business rules, script includes, and workflow scripts within the ServiceNow platform. Partner with cloud and infrastructure teams to maintain accurate and up-to-date CMDB records. Track and enhance the performance of ServiceNow Discovery and optimize ECC Queue processing. Required Skills: Strong experience with ServiceNow Discovery , especially in AWS environments . Strong proficiency in JavaScript … within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and More ❯

ServiceNow Lead Functional Consultant Remote working Rate negotiable – Inside IR35 My client, a global digital solutions company, is recruiting for a ServiceNow Lead Functional Consultant, for an initial 10-month period, which is likely to be extended. The role is More ❯