3 of 3 CMDB Jobs in the East of England

focuses on modernising IT operations, driving automation, and improving service delivery across complex environments. Key Skills & Experience: Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes Proven experience implementing and aligning environments ...

issues. Support user onboarding, device refreshes, replacements, and decommissioning activities. Perform post-build validation, compliance checks, and quality assurance testing. Maintain accurate asset records, CMDB updates, and chain-of-custody documentation. Manage device inventory, stock control, and audit activities. Escalate complex issues to engineering teams and support continuous service improvement. … supporting Microsoft Intune and enterprise mobile device management. Knowledge of device provisioning, deployment, and life cycle management. Experience with asset management, inventory control, and CMDB maintenance. Strong first-line support, troubleshooting, and customer service skills. Familiarity with Microsoft 365, Azure AD/Entra ID, and ITIL processes is advantageous. Strong ...

authoritative source of record. Build and enhance integrations with network management platforms, including Cisco Catalyst Centre . Develop integrations with ServiceNow to improve CMDB accuracy and synchronisation. Create supporting automation, technical documentation, and operational processes. Deliver knowledge transfer and recommendations for ongoing platform evolution. Key Skills & Experience Strong hands … Cisco Catalyst Centre or similar network management platforms. Scripting and automation experience (Python and APIs desirable). Strong understanding of enterprise networking, IPAM, and CMDB concepts. Excellent stakeholder engagement and documentation skills. Deliverables Assessment and recommendations to improve the network data landscape. Enhanced NetBox capabilities and data model. Automated discovery ...