1 of 1 CRM Analyst Jobs in Berkshire

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able … to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support … virtually and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Mentor UK Junior Business Analyst Provide assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Experience Required Experience with Salesforce is desirable but not essential. Ability to More ❯