Senior CRM Analyst
Watford, Hertfordshire, England, United Kingdom
Harnham - Data & Analytics Recruitment
Senior CRM Analyst - Watford Junction (Hybrid, 3 days in office)Up to £60,000 + 10% bonusPermanent We're hiring a Senior CRM Analyst to join a growing Decisioning & Analytics team within a leading entertainment brand undergoing a major digital transformation. With one of the largest marketing spends in the UK, this is a … chance to shape CRM strategy, work on exciting campaigns, and play a key role in personalisation and targeting. What You'll Do: - Build and segment audiences for multi-channel campaigns (email, app, web, push, paid social, personalisation)- Analyse campaign performance to measure impact, ROI, and engagement- Develop dashboards and reports in Power BI to track KPIs and optimise performance … Partner with operations teams to deliver end-to-end campaigns- Contribute to automation and personalisation strategies- Support new product launches and high-profile campaign streams- Be part of CRM transformation projects, including new platforms and advanced analytics Tech & Tools: - SQL (core skill, essential)- Salesforce Marketing Cloud (SFMC) - or similar CRM platforms- Power BI for reporting and dashboards What More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
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