Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role. more »
specifications. Analyse technical specifications/drawings/plans to advice product selection and relevant standards. Record technical enquires and responses on an in-house CRM system. Maintain an up-to-date knowledge of relevant industry standards and regulations and integrate this into day-to-day responsibilities. The Person: Experience with more »
experience in this area. Responsibilities Reviewing site installation reports and making comments in line with company recommendations. Recording of reports and responses on the CRM system. Communicating with customers to clarify details. Following a set process of work. Responding and reporting with set time frames. Liaising with external parties. Attending more »