1 to 25 of 3,852 CRM Jobs in England

Business Analysis qualifications such as CBAP, CCBA or BCS Business Analysis Practitioner. Agile qualifications such as CSPO, PSPO, Scrum Master or SAFe. Experience with CRM, ERP, DMS or automotive retail platforms. Power BI, SQL, data analytics or business intelligence reporting. Supporting large-scale digital transformation programmes. Working with geographically dispersed ...

Senior Data Analyst is responsible for leading the strategy, governance and optimisation of customer data within the CRM function. The role ensures the integrity, accuracy and effective use of customer data to support customer engagement, sales performance and business decision-making. Working closely with Commercial, Marketing and IT teams … postholder will drive data-led improvements, maximise the value of CRM systems and support the development of advanced analytics capabilities across the organisation. Develop and implement CRM data strategies aligned with business objectives and customer engagement goals. Lead data governance activities, ensuring data accuracy, quality standards, validation processes and compliance ...

workshops to understand customer business processes, digital commerce strategies, customer journeys, and operational requirements.Configure and implement e-commerce platforms and associated integrations with ERP, CRM, payment gateways, shipping providers, marketplaces, and third-party applications.Design and deliver automation solutions that streamline customer onboarding, product management, order processing, fulfilment workflows, and customer … commerce platforms.Strong understanding of e-commerce business processes, including catalogue management, pricing, promotions, checkout, payment processing, fulfilment, and customer experience.Experience delivering projects involving ERP, CRM, and third-party system integrations.Strong knowledge of APIs, integration concepts, and data exchange methodologies.Experience using automation platforms and workflow technologies such as Power Automate, Zapier ...

service data products.* Experience partnering with Data Engineering and Data Platform teams to establish effective enterprise data and analytics operating models.* Strong understanding of CRM, ERP, and enterprise business systems.* Experience presenting business performance insights to Executive Leadership Teams, Boards of Directors, and investors.* Demonstrated experience building, managing, and developing ...

Title : Senior Dynamics 365 CRM Functional Consultant & Product OwnerJob Location : London, UK (Hybrid - 4 days per week from office)Job Type : Contract (6 months)/PermanentJob Description:Role Summary:We are seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization … Agile Product Ownership capabilities.This role will act as the bridge between business stakeholders and technical delivery teams, ensuring business requirements are translated into scalable CRM solutions while driving the strategic product roadmap and prioritization of features that deliver measurable business value.Key Responsibilities:Product Ownership & Roadmap Management:Own and manage ...

Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior AI Tech Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative … site, applying your sound technical know‐how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions ...

business, you'll help define how client and prospect information moves through our technology ecosystem, ensuring consistency, efficiency and scalability across key CRM platforms.A key initial focus will be the transformation and standardisation of lead management processes, creating a strong foundation for future automation and AI-driven capabilities. … also contribute to wider strategic initiatives including CRM integration, reporting and data transformation programmesWhat You'll Be DoingLeading transformation initiatives across our BD & Marketing technology platforms.Defining and delivering the strategic roadmap for platform standardisation and improvement.Establishing governance frameworks, processes and operating models across multiple interconnected systems.Gathering and translating business requirements ...

understands the business use of data, the importance of governance and standards, balanced against constant demand for delivery. They must have detailed knowledge of CRM systems, Client Lifecycle and data and analytics associated with these processes. About Schroders Schroders is a global investment manager which provides active asset management, wealth … linked and maintained. Experience delivering client lifecycle analytics, such as onboarding progress, client engagement, pipeline conversion, retention and servicing activity. Strong awareness of CRM data quality, ownership, duplication, standardisation, lineage and governance. Own and articulate the product vision and roadmap for Client/CRM data capabilities, aligned to business ...

Manager to the team on a full time, permanent basis. This role will support the wider Sales function across sales planning, forecasting, pipeline management, CRM, performance reporting and process optimisation. The successful candidate will have the opportunity to work closely with sales leadership, Regional MDs, Finance, Marketing, Customer Support … best practices for opportunity management and revenue forecasting. Support Regional MDs with pipeline reviews and business planning. Act as the primary owner of the CRM system, ensuring data accuracy, governance and compliance. Drive CRM adoption and user engagement across the sales team. Design, document and continuously improve sales processes ...

Solihull, B94 5DF, with hybrid working available. Monthly attendance at Pod HQ is required as a minimum. You will be responsible for: Support the CRM & Data proposition at The Marketing Pod including supporting growth of the service area, new product development, new business and managing the day to day deliverables … data and CRM service. Hands‐on delivery of client data projects including recommendations on marketing data strategy and marketing insights. Supporting CRM/martech/salestech personnel to lead on our data and CRM proposition. Supporting the day to day management of B2B marketing data within CRM environments including: Data ...

usual operations. You will work across a range of technology platforms and will be particularly focused on Microsoft Dynamics 365, Business Central, Microsoft CRM solutions and Learning Management Systems (LMS). A key part of the role will be ensuring that technology solutions effectively support learners, members and internal teams … milestones. Coordinate internal technical teams, business stakeholders and external suppliers. Lead and oversee implementations, configuration and optimisation of Microsoft Dynamics 365 Business Central and CRM solutions. Manage integrations between membership, learning, finance and operational systems, including LMS platforms. Oversee technology upgrades, enhancements, configuration changes and system improvements. Lead delivery activity ...

Experience: 2+ years of experience in accounting, finance operations, financial systems, or a related role. Experience working with ERP platforms such as Workday and CRM systems such as Salesforce. Experience supporting B2C Order-to-Cash processes in a high-volume transaction environment. Experience with SQL, BigQuery, Power Query, Alteryx ...

email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high … status, and customer feedback to identify improvement opportunities. Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems. Support smooth customer onboarding and transition processes following handover from Sales. Strategic Customer Success: Understand clients' business priorities, industry trends, and technology challenges ...

email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high … status, and customer feedback to identify improvement opportunities. Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems. Support smooth customer onboarding and transition processes following handover from Sales. Strategic Customer Success: Understand clients' business priorities, industry trends, and technology challenges ...

operational and organisational change turning customer feedback into actionable Product and CX insight You can expect to work across a technology environment that includes CRM, Customer Success platforms, support systems, product analytics, business intelligence tools, workflow tools, and collaboration platforms . Examples may include Vitally, Gainsight or similar, Zendesk, Looker … customer requests rather than building proactive engagement strategies. You are uncomfortable engaging executive stakeholders or leading difficult conversations. You do not enjoy detailed forecasting, CRM management, and account planning. You prefer working independently without significant cross-functional coordination. You are looking for a people-management role rather than a senior ...

customers navigate operational and organisational changeturning customer feedback into actionable Product and CX insightYou can expect to work across a technology environment that includes CRM, Customer Success platforms, support systems, product analytics, business intelligence tools, workflow tools, and collaboration platforms.Examples may include Vitally, Gainsight or similar, Zendesk, Looker, Tableau … reacting to customer requests rather than building proactive engagement strategies.You are uncomfortable engaging executive stakeholders or leading difficult conversations.You do not enjoy detailed forecasting, CRM management, and account planning.You prefer working independently without significant cross-functional coordination.You are looking for a people-management role rather than a senior individual-contributor ...

opportunity Reporting to the Senior Marketing Communications Operations Manager, you will be responsible for the day-to-day management, optimisation and adoption of our CRM, marketing automation, customer data platform and related technologies. You will help improve campaign execution, lead management, customer engagement, reporting and operational efficiency. You will also … turn business requirements into practical, user-focused solutions. Key responsibilities In this role, you will: Manage and optimise marketing technology platforms, including CRM, marketing automation and customer data platform solutions. Identify opportunities to improve marketing processes, automation and operational efficiency through the effective use of technology. Monitor marketing technology trends ...

with Marketing and the BDR function on campaign follow-up and lead conversion. Keep accurate records of interactions, sales activities, and opportunities in the CRM system. End-to-End Sales Ownership Own prospecting, qualification, discovery, needs analysis, solution positioning, demonstrations, proposal development, commercial negotiation, closing, and handover. Convert leads into … security services. An established professional network within the UK cybersecurity or IT leadership community. Experience in Microsoft and/or Salesforce environments. Familiarity with CRM software, sales tracking tools, SharePoint, Office 365, and process management tools. Understanding and prior use of Force Management as a sales methodology is a plus. ...

translate business needs into scalable, reliable technology solutions — enabling growth, operational efficiency, and data-driven decision-making. The role drives platform excellence across CRM, marketing automation, digital content management, analytics, and related commercial systems, positioning Fortrea for continued competitive advantage in the global CRO marketplace.Summary of Responsibilities:Support … budgeting, financial forecasting, variance analysis, and vendor management for enterprise technology platformsStrong understanding of commercial business processes, including business development, proposal management, customer relationship management, and marketing operationsPreferred Qualifications Include:Experience leading platform integration efforts across CRM, ERP, data warehouse, and marketing systems in a complex enterprise environmentExceptional verbal ...

supporting products that connect them. You will lead a team of approximately 12 people. Direct reports include a Technology Delivery Lead, Solution Architect, 3 CRM managers. The wider team includes CRM Administrators and, indirectly, a small team of Software Engineers. This role combines technology strategy, product and platform ownership, CRM … Sales and Marketing Technology strategy, aligned with commercial growth, customer experience and the wider Technology strategy. Create and maintain a multi-year roadmap across CRM, MarTech, event websites, customer engagement, lead management and supporting integrations. Translate business strategy into a focused portfolio of technology investments, platform improvements and change initiatives ...

mentoring, and SBS Practitioner development programmes Develop and support a network of commercial SBS champions, subject matter experts, and future improvement leaders Partner with CRM and data owners to ensure improvement decisions are driven by reliable data and insights Coach commercial leaders on leader standard work and continuous improvement practices … success delivering Lean, continuous improvement, business excellence, or transformation programmes Experience facilitating Kaizen workshops, coaching leaders, and driving measurable business improvements Strong understanding of CRM systems and commercial analytics, with Salesforce and Power BI experience considered advantageous Comfortable leveraging digital and AI tools to improve analysis, insight generation, and commercial ...

Solihull, B94 5DF, with hybrid working available. Monthly attendance at Pod HQ is required as a minimum. You will be responsible for: Support the CRM & Data proposition at The Marketing Pod including supporting growth of the service area, new product development, new business and managing the day to day deliverables … data and CRM service. Hands-on delivery of client data projects including recommendations on marketing data strategy and marketing insights. Supporting CRM/martech/salestech personnel to lead on our data and CRM proposition. Supporting the day to day management of B2B marketing data within CRM environments including: Data ...

member of the wider IT leadership team, you will: Own the strategy, roadmap, and operational health of our corporate/internal application estate, including CRM, ERP, billing, finance, and other business-critical SaaS platforms. Lead the consolidation and transformation of our corporate applications as part of a major, active investment … applications following mergers, acquisitions, and divestments, ensuring minimal disruption to the business. Own due diligence input and post-close integration planning for corporate systems (CRM, ERP, billing, finance) as part of the wider M&A process. Drive the current large-scale investment program to consolidate our corporate applications footprint, reducing ...

Experience of development on a large transformation project in an agile environment where ServiceNow was integrated with multiple enterprise tier applications; like Salesforce/CRM, NetSuite, ERPs Minimum of 5 years of experience with ServiceNow development Strong understanding of development methodologies Strong analytical and problem-solving abilities. Strong leadership skills … developers and other technology teams to understand requirements and deliver practical, customer-focused solutions. Contribute to ServiceNow integrations with enterprise platforms such as Salesforce, CRM, NetSuite and other ERP and business systems. Investigate and resolve platform issues, identify root causes and implement sustainable technical solutions. Create and maintain technical documentation ...

identifying where skills need to be developed or recruited. Champion innovation, experimentation and the effective use of AI and the SaaS marketing stack, including CRM, marketing automation, product analytics and attribution. 7. Budget & Resource Management Own and manage the marketing budget. Ensure investment decisions are aligned to business priorities ...