to identify root causes of malfunctions accurately and follow motherboard schematics where applicable Maintain meticulous records of repairs performed and parts used in our CRM to ensure transparency and accountability Stay updated on industry trends and technological advancements in electronic repair to continuously enhance skills and knowledge What can you more »
/customers via phone and email Data entry and database management - ensuring that data is accurate and up to date when recorded on the CRM Managing enquiries signposting and liaising with the relevant colleagues as required, escalating issues as appropriate to the line manager Any other general admin duties as more »
Employment Type: Temporary
Salary: £12.50 per hour, Benefits Immediate start 13 May 2024
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
CCA Recruitment Group
escalate control risks to mitigate potential threats. Required Qualifications, Capabilities, and Skills: Proficiency in Payment Services Regulations (PSR) and the Contingent Reimbursement Model code (CRM). Previous experience in banking or finance, particularly within UK Banking Risk/Fraud. Familiarity with complaint handling procedures and the Financial Ombudsman. Ability to … advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the more »
