2 Call Centre Manager Jobs in England

Call Centre Manager Rate - £300 a day Duration - 3 Months + Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would … Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and … business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with the Resource and Capacity Planning Manager and Training & Quality Manager to ensure the National Enquiry Centre is constantly evolving and improving * Minimum 5 years' experience in team management. more »

reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some … international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our brand's call center partners. You will be responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and … across the UK and internationally. Responsibilities Design, develop, and deliver comprehensive training programs on brand-specific products, services, policies, and procedures. Responsible for the call center targets by retailer as your own KPI’s. Build and design incentives with our internal departments to then drive them with the retailer. more »